Corporate Real Estate Manager (Delivery)

About this role

Who are we?

Equinix is the world's digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.

A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.

A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact. You'll work across teams, influence key decisions, and help shape the path forward. You'll find belonging, purpose, and a team that welcomes you-because when you feel valued, you're empowered to do your best work.

Job Summary

The primary responsibility of the CRE Vendor Manager is to develop and maintain vendor management governance, policy, tools and standards to enable effective and efficient vendor management in CRE (Corporate Real Estate). The CRE Vendor Manager will be the main interface between Equinix CRE and the vendors supporting CRE and manage vendor relationships with the top 20 vendors.

This role is based in Warsaw/Amsterdam or Bangalore office. There will be daily contact with AMER operations team.

Desired Behaviors:

Business Savy: an ability to navigate the diverse cultures, backgrounds, and politics of our diverse global employee base. Demonstrated ability to identify, analyze, and solve problems with sound judgment, strong interpersonal skills, and collaborative style
Model our Equinix culture and values, actively encourage the inclusivity, wellness, sustainability, and growth of our employees and operations
Relationship Management: Build and maintain a high trust team environment. Communicate openly and authentically. Establish and maintain successful working relationships with stakeholders, as well as appropriate vendors and corporate client groups. Partner with counterparts in Finance, General Counsel, and Procurement providing cross-functional representation for CRE
Flexibility and comfort with ambiguity. Openness to new and innovative ideas and the ability to manage change
An ability to make the implicit more explicit, more tangible, or better understood. To take a big picture approach and consider the ramifications of decisions on various constituencies. Strong leadership profile, demonstrating self-confidence and enthusiasm, customer service focused
Intuitive about people; creative about how to identify and implement new approaches to address people's needs and support the growth and sustainability of the business

Responsibilities

Opportunity Development

Collect, sort, categorize, aggregate and identify patterns and differentiating attributes of office spend across functions to influence resourcing decisions and drive economies of scale
Analyze scope and service provision to standardize service delivery and customer experience
Collate across geographies or categories to deliver savings, improved terms, fewer vendors, and higher quality products and services

Policy, Compliance and Risk Management

Supports the development and maintenance of standard Vendor Management operating policies and procedures, tools and templates to ensure compliance and sourcing excellence
Acts as change agent for any compliance or new policy rollouts, including training and communications to the function
Ensures CRE's adherence to company risk standards
Liaise with the Equinix CRE Business contract manager, Equinix Legal and the vendor to negotiate and reach agreement on contractual terms and conditions and agreement amendments
Uses all of appropriate contracting templates
Uses tools to prove, track and report compliance
Compiles and manages CRE vendor database (to include key dates, contract status and spend)

Change Management and Communication

Manages communication and vendor management training program for CREW
Creates high quality and compelling presentations to communicate the Vendor Management priorities and processes
Constructs action proposals based on analysis of relevant data
Maintains relationship with Regional Procurement where vendors are shared between Ops and CRE
Adheres to Equinix Generative AI guidelines in deploying artificial intelligence resources for pattern recognition, workflow enhancement, and other common tasks as a way to augment, and not substitute, the Vendor Manager's original work product.

Metrics

Works with vendors to jointly design, develop, install and track key performance indicators (KPIs) to effectively measure, manage, and visually show the impact and value of the vendor's products and services to CRE
Manages the standard definition and computational methodology of all Procurement KPIs/metrics
Manages the process and system to accurately collect, normalize and calculate all metrics by region, commodity or cost center organization
Supports the development and maintenance of processes and systems to easily gather and maintain savings pipelines by region, commodity or cost center organization
Ensures data integrity and accurate measurement of savings as defined by Finance and Procurement standards
Supports the coordination of CRE participation in benchmarking studies in conjunction with FP&A
Compares the performance of key CRE vendors as measured against the best-in-class services provided to other organizations and advises on improvement opportunities and the incremental cost and benefit of making a change.

Supplier Management

Ensures vendor performance is consistent with agreed contract parameters
Acts as Category Manager for given categories, approving/declining requests for new vendors within these categories
Reviews and validates invoices and manages purchase orders POs and payments for top 20 vendors
Ensures all vendors who perform Medium and High-risk work are aware of the RAMS and PTW procedures required
Participates in key suppliers' quarterly business reviews (QBRs), integrating KPIs into QBRs to drive continuous improvement
Leads contract lifecycle governance (renewals, renegotiations) for top 20…