Conversational AI Engineer

About this role

Company Overview:

Bush & Bush Law Group is a tech-forward legal firm revolutionizing how legal services are delivered through innovation and automation. We’re looking for a Conversational AI Engineer to lead the development and optimization of cutting-edge AI systems that will power client interactions, automate internal workflows, and enhance overall user experience.

Compensation ranges from $5 to $7 per hour.

Requirements
Key Responsibilities

• Design and Development: Architect and implement conversational AI systems using platforms like Whisper, VAPI, OpenAI, and other relevant frameworks.

• Prompt Engineering: Craft and refine prompts to optimize AI model performance, ensuring natural, accurate, and context-aware responses.

• System Integration: Integrate conversational AI solutions with third-party systems, APIs, and services (e.g., CRMs, messaging platforms, or enterprise tools).

• Automated Testing: Develop and implement automated testing frameworks to ensure the reliability, performance, and accuracy of conversational AI systems.

• Model Optimization: Fine-tune AI models to improve response quality, reduce latency, and enhance user experience.

• Collaboration: Work closely with product managers, UX designers, and software engineers to align AI capabilities with business and user needs.

• Monitoring and Maintenance: Monitor system performance, troubleshoot issues, and implement updates to maintain high-quality conversational experiences.

• Documentation: Create detailed technical documentation for AI systems, integrations, and testing processes.

• Stay Current: Keep up-to-date with advancements in conversational AI, NLP, and related technologies to drive innovation.

Qualifications

• Education: Bachelor’s or Master’s degree in Computer Science, Artificial Intelligence, Machine Learning, or a related field (or equivalent experience).

• Experience:

• 3+ years of experience in conversational AI, NLP, or related fields.

• Proven expertise with platforms such as Whisper, VAPI, OpenAI, or similar conversational AI frameworks.

• Strong experience in prompt engineering for large language models (LLMs).

• Hands-on experience integrating third-party systems and APIs into AI solutions.

• Demonstrated ability to implement automated testing frameworks for AI systems.

• Technical Skills:

• Proficiency in programming languages such as Python, JavaScript, or TypeScript.

• Familiarity with cloud platforms (e.g., AWS, Azure, or Google Cloud) for deploying AI solutions.

• Knowledge of NLP libraries and frameworks (e.g., Hugging Face, spaCy, or NLTK).

• Experience with version control systems (e.g., Git) and CI/CD pipelines.

• Understanding of RESTful APIs, WebSockets, and real-time communication protocols.

• Soft Skills:

• Strong problem-solving skills and attention to detail.

• Excellent communication and collaboration abilities.

• Ability to work in a fast-paced, agile environment.

Preferred Qualifications

• Experience with voice-based AI systems and speech-to-text/text-to-speech technologies.

• Familiarity with chatbot frameworks (e.g., Dialogflow, Rasa, or Microsoft Bot Framework).

Benefits
Positive Culture: Be part of a supportive and innovative team.
Professional Growth: Opportunities for career advancement and ongoing professional development.
Remote Work: Work from home while contributing to high-impact projects in a collaborative virtual environment.