Compliance QC Specialist

About this role

Human Interest is on a mission to ensure that people in all lines of work have access to retirement benefits.

More than half of all working Americans are not saving enough for their future. Too often, it’s because they are employed by a company that doesn’t offer a retirement plan. Human Interest is changing that by making it affordable and accessible for small and medium-sized businesses to offer employees a path to financial independence through retirement savings.

We’re a high-growth fintech company changing the retirement industry. We are backed by a number of investors. This includes funding from Marshall Wace and Baillie Gifford, as well as top investors such as BlackRock, TPG (The Rise Fund), SoftBank, Glynn Capital, NewView Capital, USVP, Wing, Uncork, and more.

About the role

The Revenue Core Functions team is the backbone of the Revenue team and keeps the entire organization running smoothly. As a high-level Individual Contributor on the Sales Activation team, you will act as a behind-the-scenes technical advisor and a force multiplier on the activation side of an already rapidly-scaling startup, enabling a business that is already exceeding growth targets to expand even faster.

In this remote role as a Compliance QC Specialist, you will be responsible for ensuring all startup and conversion plans are in compliance. Serving as an internal Subject Matter Expert (SME), you will ensure that all transitioning plans maintain protected benefits under IRC Section 411(d)(6), while also verifying perfect product and investment fit on our systems. Operating in a high-velocity environment with a 1-business-day SLA, you will keep numerous tasks and stakeholders moving forward by proactively collaborating across internal teams to find creative compliance pathways before saying "no".

What you get to do every day

• Technical Compliance Auditing: Audit Benefit Analysis, plan documents, and system setups prior to plan launch to ensure absolute accuracy and compliance.

• 411(d)(6) Safeguarding: Deeply research conversion plan documents to identify issues, track protected benefits under IRC Section 411(d)(6), and mitigate risks with product limitations.

• SME Resource & Escalation: Serve as a subject matter resource for internal teams regarding plan design and compliance; escalate complex issues to leadership as appropriate.

• Analysis & System Verification: Draft and review Benefits Analysis prior to Sales Activation Specialist and Plan Sponsor discussions, and review systems and plan documents for accuracy.

• Internal Technical Advisory: Research and respond to a high volume of requests for resolution of compliance issues and problems presented by internal sales and onboarding employees in order to assist with closing leads.

• Cross-Functional Partnership: Work closely with Sales Activation Specialists and Sales Activation Coordinators to ensure accuracy before plan launches, partnering proactively with internal teams like Product and Legal to evaluate potential solutions before saying no.

• Workflow & Project Tracking: Document, track, and update project status within specialized workflow systems (e.g., FT Williams, Salesforce, Jira).

• Peer Support & Mentorship: Perform peer reviews of compliance documents and assist with training and coverage for team members as appropriate with your level of experience.

• Continuous Optimization: Evaluate and recommend ongoing process enhancements to improve overall service delivery, operational efficiency, and the scaling of the QC pipeline.

• Continuous Regulatory Monitoring: Stay current on industry updates, legislative changes (including SECURE 2.0 updates), and internal initiatives as they pertain to and impact recordkeepers, employers, participants, and plan documents.

• Collaborative Engagement: Participate actively in team meetings, training sessions, targeted compliance projects, and firm-wide…