Community Association Manager (CAM)

About this role

HOATalent is hiring on behalf of Hales Property Management

Role: Community Association Manager
Salary: $70,000 - $80,000/year, plus bonuses
Location: Chicago, IL (in-person for 6 months; hybrid schedule after training period)
Position Overview
The Community Association Manager (CAM) is responsible for managing the day-to-day operations of a portfolio of condominium and homeowner associations (HOAs). This role works closely with HOA Boards, homeowners, vendors, and internal teams to ensure properties are professionally maintained, financially healthy, and operating efficiently.
This is an excellent opportunity for someone with experience in:
HOA management
Condominium management
Community association management
Residential portfolio property management
Property operations and project management

Key Responsibilities
HOA & Condo Portfolio Management
Manage a portfolio of condominium and townhome associations
Serve as the primary point of contact for HOA Boards and homeowners
Attend Board meetings and support Board decision-making
Prepare and deliver management reports and communications
Enforce association governing documents, rules, and regulations
Property Operations & Maintenance
Coordinate building maintenance, repairs, and vendor services
Conduct regular property inspections and quality control reviews
Manage capital improvement and construction projects
Solicit vendor bids, review proposals, and oversee contractors
Coordinate emergency response and after-hours property issues when needed
Financial & Administrative Management
Assist with annual budgets and reserve planning
Review financial statements, invoices, and operating expenses
Monitor contracts, vendor agreements, and association expenditures
Support long-term financial planning for associations
Leadership & Customer Service
Build strong relationships with residents, Boards, vendors, and internal teams
Resolve homeowner concerns and property-related issues professionally
Maintain accurate association records and documentation
Contribute ideas that improve operational workflows and efficiency
Requirements
Required Experience
3+ years of property management, HOA management, condominium management, or residential portfolio management experience
Experience working directly with homeowners, residents, or HOA Boards
Experience managing vendors, maintenance projects, and property operations
Strong organizational skills with the ability to manage multiple priorities
Preferred Qualifications
Illinois CAM License or CMCA certification
Experience managing condominium or HOA portfolios
Construction, maintenance, or capital project management experience
Financial reporting, budgeting, and contract management experience
Familiarity with HOA governing documents and Board meeting processes

Skills & Competencies
Excellent communication and customer service skills
Strong problem-solving and conflict resolution abilities
Ability to work independently in a fast-paced environment
Strong attention to detail and time management
Proficiency with Microsoft Office (Outlook, Excel, Word)
Experience with property management software is a plus
Benefits
Schedule:
First 6 months (training period): In-office 5 days per week
After 6 months: Eligible for up to 4 work-from-home days per week
What we offer:
Industry-Leading Healthcare: Medical, Dental, Life, HSA
Retirement savings Plan
Competitive Compensation Packages (based on experience)
Bonus Opportunities (based on performance)
Work from Home & Flex Schedules
Generous PTO Package
Corporate Sponsored Wellness Program
Quarterly Company Outings/Events