Collections Officer (Remote - LATAM)

Sobre el puesto

About the Role
We’re looking for an experienced Collections Officer who can confidently follow up on overdue accounts and work with US-based customers.
You should be persistent and firm without being aggressive, with strong English communication and follow-through.
What You'll Do

• Make outbound calls and send emails to follow up on outstanding payments.

• Handle customer objections and payment delays professionally.

• Follow up consistently on payment commitments.

• Maintain accurate records and next steps.

• Work toward daily and weekly collections targets and KPIs.

Requirements
What We're Looking For

• Proven collections experience is required.

• Experience handling US customers/accounts is strongly preferred.

• Strong spoken and written English.

• Comfortable with high-volume outbound calls.

• Clear, direct, and concise communicator.

• Firm, persistent, and professional.

• Strong follow-through and accountability.

• Comfortable working with targets and performance metrics.

Benefits
We offer:

• $1,300–$1,600/month, depending on relevant experience and demonstrated collections expertise.

• LATAM-based candidates only.

• Fully remote

Originally posted on Himalayas