Collections Agent - MOA Pasay

About this role

We are seeking Collections Agents to join a growing team at MOA Pasay. The ideal candidate will be responsible for contacting customers to collect outstanding payments, negotiating payment plans, and maintaining positive relationships to ensure timely recovery of debts.

Key Responsibilities
Contact customers via phone and email to collect overdue payments
Negotiate payment arrangements and offer suitable solutions to delinquent accounts
Maintain accurate records of collection activities and customer interactions
Provide excellent customer service while handling difficult customer situations
Collaborate with team members and management to meet collection targets
Follow company policies and legal guidelines during collection processes
Requirements
At least a high school graduate
Must have at least 12 months of solid collections or sales experience
Must be conversant in both spoken and written English
Amenable to work fully on-site in MOA Pasay
Amenable to work on graveyard shift and shifting schedule
Can start ASAP
Benefits
Free HMO
Free Dependents
Night Differential
Program Incentives

Please note that this is contingent to the final company or account you'll be profiled to.