Clinical Coordination & Quality Assurance Talent Pool - US Healthcare - Remote

About this role

ABA CLINICAL QA TALENT POOL – Not a live vacancy
This is not an active vacancy. It is an ongoing talent pool for experienced ABA Quality Assurance and Documentation Professionals based in South Africa.
We are building a pipeline of qualified QA Specialists to be considered for future remote, US-based opportunities with our ABA therapy clients. When suitable roles become available, we will reach out directly to candidates whose experience best aligns with client requirements.
ABOUT ISTA PERSONNEL SOLUTIONS
ISTA Personnel Solutions is a fast-growing, global BPO company. We are not a recruitment agency. We operate as a dedicated extension of our U.S.-based clients’ teams, delivering high-quality operational support with precision, efficiency, and professionalism. We work across healthcare, ABA therapy, and broader professional services, connecting skilled South Africans with international operations that value quality and reliability.
We partner with leading ABA therapy providers and healthcare organizations across the United States, connecting skilled South African professionals with international operations that value quality, structure, and compliance.

WHO WE ARE LOOKING FOR
We welcome applications from professionals with experience in:
ABA or Clinical Quality Assurance
Clinical/ABA documentation auditing
NoteGuard, CentralReach or session note reviews
Treatment plan tracking and compliance
Insurance-aligned documentation standards
Clinical operations support within ABA therapy or general healthcare

WHAT WE TYPICALLY LOOK FOR IN ABA QA PROFESSIONALS
Previous experience in ABA Therapy (Applied Behavior Analysis) or Clinical environments
Experience reviewing or auditing clinical documentation
Strong understanding of compliance and insurance standards
Excellent written and verbal English communication skills
High attention to detail and structured workflow management
Comfortable working US business hours (EST alignment)
Strong digital literacy and ability to learn new systems quickly

REMOTE WORK REQUIREMENTS
All roles are fully remote. Candidates must have:
Fixed fibre line (minimum 25 Mbps upload and download) - Wi-Fi only will not be sufficient
Reliable backup power (UPS, Inverter, Generator, etc.)
A dedicated, professional workspace

HOW TO APPLY
Submit your resume and complete the short screening questionnaire. There is no closing date, this talent pool remains open. Shortlisted candidates will be contacted as suitable roles become available.
We look forward to connecting with South Africa's ABA quality and compliance professionals!