Clinic Operations Lead (Vista Hub) | Onsite

About this role

Work Location: 100% Onsite (Vista Hub, Taguig)
Schedule: Clinic operates 7 days a week (Day off schedules - Rotational)

Responsibilities:

• Streamline and optimize daily clinic workflows for maximum productivity and quality.

• Translate organizational goals into actionable initiatives that improve clinic performance.

• Analyze data, anticipate problems, and implement solutions fast.

• Lead by example: coach, manage, and elevate a diverse clinic team.

• Handle staff concerns with decisiveness, empathy, and professionalism.

• Ensure performance metrics are met through consistent follow-through and support.

• Set the tone for a warm, efficient, and responsive clinic experience.

Requirements:

• Graduate of any 4-year course

• 4+ years of leadership experience in a fast-paced service or healthcare setting (e.g., clinic, retail, bank, hotel, etc.)

• Strong track record in operations management, process improvement, and staff development

• Confident decision-maker with excellent communication and execution skills

• Agile, systems-thinker who thrives in solving day-to-day operational challenges

• Computer-proficient; able to multitask in fast-paced settings

• Passionate about creating impact through organized, efficient, people-first leadership