Client Success Executive

About this role

<div class="content-intro"><p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Based in San Francisco, <a href="https://www.arine.io/" target="_blank">Arine</a> is a rapidly growing healthcare technology and clinical services company with a mission to ensure individuals receive the safest and most effective treatments for their unique and evolving healthcare needs. </span></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Frequently, medications cause more harm than good. Incorrect drugs and doses costs the US healthcare system over $528 billion in waste, avoidable harm, and hospitalizations each year. Arine is redefining what excellent healthcare looks like by solving these issues through our software platform (SaaS). We combine cutting edge data science, machine learning, AI, and deep clinical expertise to introduce a patient-centric view to medication management, and develop and deliver personalized care plans on a massive scale for patients and their care teams.</span></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Arine is committed to improving the lives and health of complex patients that have an outsized impact on healthcare costs and have traditionally been difficult to identify and address. These patients face numerous challenges including complicated prescribing issues across multiple medications and providers, medication challenges with many chronic diseases, and patient issues with access to care. Backed by leading healthcare investors and collaborating with top healthcare organizations and providers, we deliver recommendations and facilitate clinical interventions that lead to significant, measurable health improvements for patients and cost savings for customers. </span></p> <p style="line-height: 1.3;"><strong><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="text-decoration: underline;">Why is Arine a Great Place to Work?:</span></span></strong></p> <p></p> <p style="line-height: 1.3;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>Outstanding Team and Culture -</strong> Our shared mission unites and motivates us to do our best work. We have a relentless passion and commitment to the innovation required to be the market leader in medication intelligence. </span></p> <p style="line-height: 1.3;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>Making a Proven Difference in Healthcare -</strong> We are saving patient lives, and enabling individuals to experience improved health outcomes, including significant reductions in hospitalizations and cost of care.</span></p> <p style="line-height: 1.3;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>Market Opportunity -</strong> Arine is backed by leading healthcare investors and was founded to tackle one of the largest healthcare problems today. Non-optimized medications therapies which cost the US 275,000 lives and $528 billion annually.</span></p> <p style="line-height: 1.3;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>Dramatic Growth -</strong> Arine is managing more than 18 million lives across prominent health plans after only 4 years in the market, and was ranked 236 on the 2024 Inc. 5000 list and was named the 5th fastest-growing company in the AI category.</span></p></div><p style="line-height: 1.3;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong><span style="text-decoration: underline;">The Role:</span></strong></span></p> <p style="line-height: 1.3;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">This position offers the opportunity to work with a collaborative team that is at the heart of where Arine has impact - with our clients and their members.  You will have the opportunity to engage cross-functionally with both our clients and internal teams, as well as grow with our client success team as it evolves to enable the next phase of Arine’s rapid growth. Arine is saving patient lives, and enabling individuals to experience improved health outcomes, including significant reductions in hospitalizations and cost of care.</span></p> <p style="line-height: 1.3;"><span style="text-decoration: underline; font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>Are You a Good Fit?</strong></span></p> <p style="line-height: 1.3;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Arine is seeking a mid-level Client Success Director to build and grow relationships with our clients. This role is responsible for establishing meaningful relationships with Arine clients, ecosystem partners, and other key stakeholders. You will be accountable for all aspects of client management including deployment and ongoing client support in service of client goal attainment – improving outcomes and reducing cost. You are a good fit if you excel in strategic thinking, active project management, clear internal and external communication, and the ability to drive results for our clients. As a client-facing leader, you will be responsible for developing and executing the strategy…