Client Success Architect

About this role

<div class="content-intro"><p><span style="text-decoration: underline;"><strong>Who We Are</strong></span></p> <p>Addepar is a global data and AI platform empowering investment professionals to turn complex financial information into actionable intelligence. Addepar unifies portfolio, market and client data in a total portfolio view and delivers AI-powered insights within investment and client workflows. More than 1,400 firms in nearly 60 countries use Addepar to manage and advise on nearly $9 trillion in assets. Its open platform integrates with nearly 650 software, data and consulting partners to power end-to-end investment operations across firms of all sizes and complexity. Addepar supports clients worldwide with offices in New York City, Salt Lake City, London, Edinburgh, Pune, Dubai, Geneva, Singapore and São Paulo. </p></div><h4><span style="text-decoration: underline;"><strong>The Role</strong></span></h4> <p>The Success Architect is a strategic advisory role within the Technical Success team responsible for partnering with our mature and complex client base to optimize their Addepar instances for scale, efficiency, and future growth. This is a non-implementation role that focuses on diagnostic assessment, technical debt remediation planning, and architectural design—enabling clients to unlock new capabilities including Addison, agentic workflows, ADX, and other advanced platform elements.</p> <p>Success Architects work as the "Designer" within our success model, collaborating closely with Client Success Managers (Strategists) to understand business objectives and Success Engineers (Builders) to translate those objectives into scalable technical solutions. Rather than building configurations themselves, Success Architects assess current state, identify inefficiencies and tech debt, and create comprehensive remediation roadmaps that position clients for growth and innovation.</p> <p>Addepar takes a market-based approach to pay. A successful candidate’s starting pay will be determined based on the role, job-related skills, experience, qualifications, work location, and market conditions. The range displayed on each job posting reflects the minimum and maximum target base salary for roles in Colorado, California, and New York.</p> <p>The current range for this role is $110,000 - $137,000 (base salary) + bonus + equity + benefits. </p> <p>Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Additionally, these ranges reflect the base salary only, and do not include bonus, equity, or benefits.</p> <p>Applicants must be legally authorized to work in the United States for any employer without requiring current or future visa sponsorship (for example, employment-based visas such as H-1B, F-1/OPT, or similar), and must be authorized to begin work in the U.S. on their first day of employment.</p> <h4><span style="text-decoration: underline;"><strong>What You'll Do</strong></span></h4> <ul> <li><strong>Conduct diagnostic reviews and health assessments</strong> on Addepar instances for our most tenured clients, analyzing system architecture, data flows, report libraries, and configurations to identify technical debt, inefficiencies, and optimization opportunities</li> <li><strong>Design scalable instance architectures</strong> that position clients to adopt advanced platform capabilities (Addison, agentic workflows, ADX, etc.) while eliminating unused or redundant elements</li> <li><strong>Create remediation and optimization plans</strong> that address data quality issues, streamline report ecosystems, consolidate duplicate configurations, and improve overall instance efficiency and performance</li> <li><strong>Collaborate within the success triad</strong> as the Designer role—partnering with Strategists (CSMs) to align technical plans with business strategy and with Builders (Success Engineers) to validate technical feasibility and implementation priorities</li> <li><strong>Synthesize learnings and establish best practices</strong> across the client base, contributing thought leadership to the broader Technical Success team on what constitutes a "scalable instance" and how to guide clients toward platform maturity</li> <li><strong>Provide market and technical feedback to Product and Engineering teams</strong> based on patterns observed across client instances, informing product strategy and roadmap prioritization</li> <li><strong>Lead client workshops and strategy sessions</strong> to educate clients on platform capabilities, optimization strategies, and value realization opportunities specific to their environment</li> <li><strong>Manage multiple concurrent engagements</strong> while maintaining deep focus and seeing each diagnostic and remediation plan through to successful adoption</li> </ul> <h4><span style="text-decoration: underline;"><strong>Who You Are</strong></span></h4> <p style="padding-left: 40px;"><strong>Experience & Background</strong></p> <ul> <li>5+ years of professional experience in financial services, fintech, enterprise software, or technology consulting</li> <li>2+ years of hands-on experience supporting or designing financial data platforms, portfolio management systems, or related investment technology</li> <li>Demonstrated experience conducting technical assessments, audits, or optimization reviews…