Client Services Marketing Manager | LOOKFANTASTIC

About this role

About THG

We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition.

Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition.

From Manchester to New York, we’re powered by a team of over 2500 people who work together, lead by example, and think BIG.

With us, you’ll go further, faster. What are you waiting for?

Life at THG Beauty

We know that beauty isn’t one-size-fits-all. Our portfolio of leading retailers and iconic beauty brands caters to everyone, everywhere, empowering customers all over the world to look and feel fantastic.

By combining our portfolio of owned brands inclusive of ESPA, Ameliorate and Christophe Robin, with a marketplace for over 1,300 third-party beauty brands through online retail sites LOOKFANTASTIC, Cult Beauty, and Dermstore, THG Beauty's ambition is to be the global digital partner of choice across the beauty industry, supporting the channel shift to online.

THG Beauty’s breadth of relationships is unique to the beauty market; it engages with brands as a retailer, a brand owner, and a product developer and manufacturer, making it the industry’s digital strategic leader.

Why be a Client Services Marketing Manager at THG Beauty?

As a Client Services Marketing Manager at LOOKFANTASTIC, you will own and lead brand partnerships and retail media strategy across a defined category, delivering best-in-class campaigns that drive measurable ROI and incremental revenue.

Sitting at the heart of commercial, marketing and eCommerce, you will be responsible for end-to-end retail media planning, execution and optimisation, managing key brand relationships, and contributing to wider category performance and profitability.

This role requires a balance of commercial acumen, strategic thinking, and analytical expertise, alongside the ability to lead campaigns and influence both internal and external stakeholders.

As Client Services Marketing Manager you’ll:

1. Brand & Partner Management

• Own and lead relationships with key investing brands and partnership houses

• Act as the primary contact for retail media strategy, campaign planning and performance

2. Retail Media Strategy & Planning

• Own retail media strategy across assigned categories, aligning with brand objectives and trading priorities

• Develop annual and campaign-level media plans in line with Joint…