Client Services Business Analyst

About this role

***Unfortunately, the Client Services Business Analyst is not able to provide sponsorship now or anytime in the future.***

***This role requires you to be located either near our Indianapolis office or the Northeast United States - Remote Flexibility.***

Client Services Business Analyst

Position Summary:

The Client Services Analyst supports AccessGenius, a multiplatform pharmaceutical cost and coverage application, serving as a lead or co-lead analyst on client engagements. The role oversees projects from concept through launch, ensuring solutions meet client needs, quality standards, and regulatory requirements.

Essential functions of the job include but are not limited to:

• Oversee and implement project plans from initial creative design to launch, making sure the application meets client requirements.

• Coordinated the Product Delivery, Application, and Client Services teams under the guidance of the Client Services Manager, ensuring timely delivery and high product quality.

• Coordinate with internal departments to develop content for Medical, Legal, and Regulatory (MLR) submissions, as well as training materials and testing procedures.

• Work with the Client Services Manager to prepare client presentations, meeting summaries, and action items.

• Work closely with clients to handle any modifications to the application's deliverable process.