Client Service Analyst

About this role

<div class="content-intro"><p><strong>Who We Are</strong></p> <p>Clinical Architecture is at the forefront of healthcare IT innovation. Our team is an ambitious group of diverse leaders who balance creativity and expertise to solve tough problems that make a difference. Our environment is positive, casual, and comprised of people dedicated to delivering world-class solutions and exceptional customer service. Come join our team for happier workdays.  </p></div><p><strong><span data-contrast="none">About the Position</span></strong><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":0,"335551620":0,"335559685":0,"335559737":57,"335559738":0,"335559739":0,"335559740":247,"335559991":0}"> </span></p> <p><span data-contrast="none">Clinical Architecture is seeking a Client Service Analyst to join our team in the Indianapolis, IN area. The Client Service Analyst engages with clients to provide support and enhance the client experience. This role will challenge you to learn our software and its capabilities to assist our clients with their initiatives. We prioritize building long-term relationships with our clients, striving to exceed their expectations.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":6,"335551620":6,"335559685":10,"335559737":57,"335559738":0,"335559739":0,"335559740":247,"335559991":10}"> </span></p> <ul> <li><em>This role is based on-site at our Carmel, IN Headquarters, five days a week. While we are an in-office organization, we do our best to offer flexibility when needed, ensuring both work-life balance and uninterrupted business operations.</em></li> <li><em>Applicants must be authorized to work in the U.S. without sponsorship.  </em></li> <li><em>Providing false information on application questions may result in automatic dismissal of your application. Please answer questions truthfully and to the best of your ability.</em></li> </ul> <p><strong><span data-contrast="none">Responsibilities</span></strong><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":0,"335551620":0,"335559685":10,"335559737":57,"335559738":0,"335559739":0,"335559740":247,"335559991":10}"> </span></p> <ul> <li data-leveltext="·" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559683":0,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"·","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="none">Collaborate with the Client</span><span data-contrast="none"> Success Manager to ensure client satisfaction.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":0,"335551620":0,"335559685":720,"335559737":57,"335559738":0,"335559739":0,"335559740":247,"335559991":360}"> </span></li> <li data-leveltext="·" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559683":0,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"·","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="none">Become a product expert with the support of our internal teams.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":0,"335551620":0,"335559685":720,"335559737":57,"335559738":0,"335559739":0,"335559740":247,"335559991":360}"> </span></li> <li data-leveltext="·" data-font="Symbol" data-listid="1"…