Client Implementation Rep

About this role

Client Implementation Rep needs 2+ years of experience in client operations, customer support, or client implementations.
Client Implementation Rep requires:
Ability to manage multiple projects in a high-volume, fast-paced environment.
Proficiency in Microsoft Office (especially Excel, Word, Outlook).
Experience with SAP or other CRM/project tracking platforms preferred.
Strong organizational and problem-solving skills with a keen attention to detail.
Client Implementation Rep duties:

Act as a liaison between clients and internal departments (Sales, Operations, etc.) to gather requirements and ensure accurate system setup.

Track project status and report progress, issues, and risks to the Implementation Manager.

Conduct virtual meetings with clients and internal teams to review implementation steps and resolve outstanding needs.

Document client requirements clearly and manage updates within project tracking tools (e.g., SAP, Smartsheet).

Originally posted on Himalayas