Chief of Staff

About this role

Chief of Staff (Strategy & Operations) – Remote Position Type: Full-Time, Remote Working Hours: U.S. Business Hours About the Role At Pavago, one of our clients is hiring a Chief of Staff to serve as the strategic partner to the CEO and executive leadership team. This is a high-impact leadership role focused on driving company strategy, operational execution, and cross-functional alignment. You won’t simply coordinate projects—you’ll help shape company priorities, ensure strategic initiatives move forward, improve operational efficiency, and provide executive-level support that enables leadership to scale effectively. You’ll work closely with the CEO, department leaders, and key stakeholders to translate strategy into execution while building systems that improve accountability, communication, and business performance. If you’re an exceptional operator who thrives in fast-paced environments, enjoys solving complex business challenges, and excels at leading through influence, this role is a strong fit. What You’ll Own Strategic Planning & Execution

Partner with the CEO to define and execute company strategy.

Translate executive priorities into actionable plans with clear ownership and timelines.

Drive accountability across strategic initiatives and cross-functional projects.

Identify execution risks and proactively develop solutions.

Lead special projects and company-wide initiatives from planning through completion.

Executive Partnership

Support the CEO with strategic planning, prioritization, and decision-making.

Prepare executive briefings, reports, presentations, and leadership communications.

Assist with board meetings, investor updates, and executive reporting.

Represent leadership in meetings and cross-functional initiatives when appropriate.

Handle confidential business matters with professionalism and discretion.

Cross-Functional Leadership

Align departments around company priorities and strategic objectives.

Facilitate communication and collaboration across teams.

Lead leadership meetings, document action items, and ensure follow-through.

Remove operational bottlenecks and improve execution across the organization.

Build strong relationships with internal and external stakeholders.

Operations & Business Performance

Improve internal systems, workflows, and operating procedures.

Support quarterly planning, annual planning, and business reviews.

Develop executive dashboards and performance reports.

Track KPIs, business metrics, and organizational performance.

Recommend operational improvements that increase efficiency, accountability, and scalability.

Communication & Organizational Alignment

Draft executive communications and company-wide updates.

Ensure consistent messaging across leadership and departments.

Support communications related to strategic initiatives, partnerships, and growth.

Reinforce company culture, values, and organizational alignment.

What Success Looks Like

Strategic initiatives are delivered on time and aligned with business goals.

Leadership operates with greater focus and execution.

Cross-functional teams remain aligned and accountable.

Business reporting provides clear visibility into performance.

Operational systems scale alongside company growth.

Leadership has confidence in organizational priorities, execution, and decision-making.

What Makes You a Strong Fit

Strategic thinker with a strong execution mindset.

Highly analytical and business-oriented.

Exceptional communicator who influences without direct authority.

Organized, proactive, and solutions-focused.

Comfortable managing ambiguity and shifting priorities.

Trusted to handle highly confidential information.

Passionate about helping executives and organizations operate more effectively.

Required Experience & Skills Experience

7+ years of experience in:

Chief of Staff

Strategy

Business Operations

Management Consulting

Business Management

Executive Leadership

Similar strategic leadership roles

Experience working directly with CEOs, founders, or executive leadership teams.

Proven success leading cross-functional initiatives and strategic projects.

Strong business acumen and operational decision-making skills.

Excellent stakeholder management and executive communication abilities.

Ability to manage multiple priorities in fast-paced environments.

Strong organizational, analytical, and problem-solving skills.

Technical Skills Experience working with:

Microsoft Office Suite

Google Workspace

Project management platforms such as:

Asana

Monday.com

Notion

Similar tools

Executive dashboards and business reporting

KPI tracking and operational analytics

CRM and business productivity platforms

Nice to Have

MBA or other advanced business degree.

Experience in:

High-growth startups

Technology companies

Consulting firms

Scaling organizations

Background in:

Management Consulting

Investment Banking

Corporate Strategy

Business Operations

Experience supporting board-level reporting and executive planning.

Experience leading organizational change and process improvement initiatives.

What a Typical Day Looks Like

Meet with the CEO to review priorities and strategic initiatives.

Coordinate cross-functional projects and executive action items.

Prepare leadership presentations, reports, and executive communications.

Monitor KPIs, dashboards, and business performance metrics.

Remove operational roadblocks and improve execution across teams.

Facilitate leadership meetings and track accountability.

Support board reporting, planning sessions, and company-wide initiatives.

Identify opportunities to improve systems, processes, and organizational effectiveness.

In short: You’ll serve as the CEO’s strategic partner, ensuring company priorities are executed efficiently, teams remain aligned, and the organization scales with strong operational discipline. Key Metrics for Success (KPIs)

Strategic initiative completion and…