Channel Business Developer (English & Portuguese speaker)

About this role

Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As the market leader in both data resilience and data security posture management, Veeam is built for the convergence of identity, data, security, and AI risk. Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 550,000 customers worldwide, who trust Veeam to keep their businesses running. Join us as we go fearlessly forward together, growing, learning, and making a real impact for some of the world’s biggest brands.

The Channel Business Developer, Renewals sales position is a high visibility role whose core competencies include excellent communication skills, strong customer relationship management skills, strong negotiation skills & account strategy. The CBD is responsible for maintainig a high level of partner satisfaction by successfully leveraging Veeam’s solutions that help drive higher renewal rates, additional upsell/cross-sell opportunities shaping the customer’s journey with Veeam.

Your tasks will include:

• Work to improve partner renewal rates through partner relationships, providing education on the benefits of Veeam renewals.

• Quantitatively monitors and qualitatively reviews Veeam partners that have been targeted for improvement, specifically for renewals sales.

• Interacts and collaborates regularly with external partners (distribution, resellers) and internally with the Veeam sales and marketing teams.

• Handles partner inquiries by explaining the provisions and benefits of proposed plans; renewals programs, promotions, up-sells, cross-sells, and product upgrades.

• Actively pursues lapsed customers through channel partners to sell reinstated products.

• Ability to handle 90% of escalations independently.

• Tracks renewal rates and other metrics for partners and communicates these findings to partners and partner managers, presenting strategies for improvement and ROI.

• Tracks trending partner data to seek out obstacles, works with partners on strategies to overcome these obstacles, and maximize partnership value, while positioning opportunities for growth.

• Generates regular reports and assures that contracts contain appropriate terms and conditions for maintenance renewals selected by the partner.

• Assists in continued development of channel programs for renewals.

• Performs other duties as assigned.

What we expect from you:

• Bachelor’s Degree preferred (A combination of education and experience will be considered)

• Previous experience in renewals sales (1 year minimum) and collaborating with partners and distributors in a two-tier distribution model is a plus

• Advanced English & Portuguese

• Knowledge of virtualization industry and the ability to relay information to potential customers

• Proficiency in MSOffice based automation tools (Excel, Outlook, etc)

• Knowledge of Salesforce.com

• IT knowledge - Strong interest and passion for technology innovation and the industry

We offer:

• Private medical insurance for you, one adult dependent, and your children

• Meal tickets

• Private pension plan

• Life insurance

• Vision reimbursement

• Annual leave and additional vacation days based on tenure

• Cafeteria Benefit Plan where you will be able to flexibly customize your benefits package based on your budget and personal needs

• Veeam Care Days – additional 24 hours for your volunteering activities

• Professional training and education, including courses and workshops, internal meetups, and unlimited access to our online learning platforms (Percipio, Athena, O’Reilly) and mentoring through our MentorLab program

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Veeam Software is an equal opportunity employer and does not tolerate discrimination in any form on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state or local law. All your information will be kept confidential.

Personal data collected during the recruitment process will be processed in accordance with our Recruiting Privacy Notice, which explains how your information is collected, used, and handled in connection with hiring activities. By applying for this position, you consent to this processing.

By submitting your application, you confirm that the information provided, including any supporting documents, is complete and accurate to the best of your knowledge. Any misrepresentation, omission, or falsification may result in disqualification from consideration or, if discovered after employment begins, termination of employment.