Chain Connectivity Manager (Florida-Based)

About this role

<div class="content-intro"><p></p> <p><strong>About Agoda</strong></p> <p>At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.  </p> <p> </p> <p>Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.</p> <p> </p> <p>No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.</p></div><p class="font-claude-response-body break-words whitespace-normal"><strong>About Agoda</strong></p> <p class="font-claude-response-body break-words whitespace-normal">At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.</p> <p class="font-claude-response-body break-words whitespace-normal">Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.</p> <p class="font-claude-response-body break-words whitespace-normal">No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you're ready to begin your best journey and help build travel for the world, join us.</p> <p class="font-claude-response-body break-words whitespace-normal"><strong>Get To Know Our Team:</strong><br>The Connectivity team is part of the Supply organization at Agoda. We own the technical relationships between Agoda and our accommodation partners and hotel chains, independent properties, and the channel manager platforms that connect them to us. Our work sits at the intersection of commercial, product, and technology, and the decisions we make have a direct impact on the inventory and booking experience available to millions of travelers.</p> <p class="font-claude-response-body break-words whitespace-normal"><strong>The Opportunity:</strong><br>We are looking for a Chain Connectivity Manager to join our team at Agoda and take ownership of our channel manager partnerships across North America. Channel managers are the platforms that help accommodation providers distribute their inventory across booking sites. This role is about building and deepening those relationships, improving how our partners connect with us technically, and growing the number of properties we can offer to travelers through this channel. You will work closely with partners, internal commercial teams, and product and technology teams to make all of this happen.</p> <p class="font-claude-response-body break-words whitespace-normal"><strong>What You'll Do:</strong></p> <ul class="[li_&]:mb-0 [li_&]:mt-1 [li_&]:gap-1 [&:not(:last-child)_ul]:pb-1 [&:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3"> <li class="font-claude-response-body whitespace-normal break-words pl-2">Build and manage relationships with channel manager partners across North America, acting as their primary point of contact for both day-to-day needs and longer-term growth conversations.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Proactively identify and approach channel managers that are not yet working with Agoda, open those conversations, and work to bring them onto the platform.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Collaborate with existing partners to improve the quality and depth of their technical integration, increase the volume of properties connected through their channel, and resolve any issues affecting booking performance.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Coordinate across internal teams including commercial, product, and technology to resolve partner issues and push forward joint initiatives.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Support the expansion of Agoda's channel manager partnerships into Latin America, building new relationships in a market where we are actively growing our presence.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Track partner performance, identify opportunities, and bring clear recommendations to internal stakeholders based on what you are seeing in the market.</li> </ul> <p class="font-claude-response-body break-words whitespace-normal"><strong>Required Qualifications:</strong></p> <ul class="[li_&]:mb-0 [li_&]:mt-1 [li_&]:gap-1 [&:not(:last-child)_ul]:pb-1 [&:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3"> <li class="font-claude-response-body whitespace-normal break-words pl-2">5+…