Casino Operations Manager | Betty CA

About this role

About Us:
Betty is an innovative entertainment company pioneering at the intersection of real-money online casinos and casual mobile gaming.

Betty Canada is a scale up company accredited by the Alcohol and Gaming Commission of Ontario (AGCO) as a B2C operator in February 2023, we've set a new standard in the industry.

Our mission is to redefine the online casino experience by offering a uniquely transparent environment where players can relax, unwind, and enjoy themselves safely. We are committed to accessibility, fairness, and inclusivity, fostering a community of like-minded individuals who value ethical gaming practices and prioritize our players' safety and enjoyment above everything else.

Our Values:

• We are honest - we value honesty in all aspects.

• Bring the Olives - we offer premium customer experience.

• Think Big - we believe in always striving for more.

Key Responsibilities:

• Oversee the games performance, ensuring smooth functionality and a seamless player experience

• Manage and update the casino’s game portfolio

• Maintain third party relationships (game providers) and negotiate regular discounts, joint promotions and exclusive releases

• Regular game providers profitability analysis and reporting

• Collaborate with the product and the UI/UX teams to improve the games lobby and the game frame

• Work closely with the Head of LiveOps and the CRM Manager on the launch of new games, promotions, and tournaments to engage the player base

• Analyze player behavior and develop a deep understanding of what games are suitable for the different value and lifecycle segments

• Monitor competitor activity and market trends to adjust strategies and remain competitive

• Investigate the addition of new game providers and new gaming verticals and closely oversee their implementation

Requirements:

• At least 3 years of online casino management experience

• Proven experience in managing and updating the game portfolio, including the evaluation and integration of new game providers

• Strong capability in data & profitability analysis, reporting on game performance, and understanding player behavior across different segments

• Experience working closely with product, design, and marketing teams to optimize the games lobby, launch new games, and create engaging player promotions

• Competence in monitoring competitor activity and industry trends to adapt strategies and stay competitive

• Proven ability to lead the integration of new games and gaming verticals, ensuring a smooth process and successful launches

• Fluency in English

What we offer:

• Competitive salary

• Premium Health insurance

• Career and skills development opportunities

• Fun and collaborative team environment

• New modern office space