Cashier

About this role

Job Purpose
To play a crucial role in providing exceptional customer service at our stations. The candidate will be responsible for accurately processing transactions, handling cash and credit card payments, and ensuring a positive environment for customers. The main goal will be to contribute to the efficiency and overall success of our operations.

Principal Accountabilities

• Process all receipts (paying-in slip, cheques) in customer accounts.

• Deposit receipts in bank on a daily basis.

• Ensure clearance of AR queries.

• Ensure daily monitoring of bank statements and balances (hard and soft).

• Ensure daily paying-in slip control and accounting entries in customer accounts

• Ensure follow up on bounced check and drafts and inform concerned businesses on time.

• Ensure cash voucher filing.

Key Challenges

• Accurately process cash, credit, and debit card transactions.

• Maintain a balanced cash drawer and ensure that any discrepancies are reported immediately.

• Provide excellent customer service by greeting customers and responding to their queries in a courteous manner.

• Handle customer complaints with patience and professionalism, ensuring issues are resolved promptly.

• Assist in maintaining the cleanliness and organization of the cashiering area.

• Conduct daily reconciliation of cash and credit card sales.

• Ensure compliance with security and operational procedures to prevent fraud and theft.

• Support promotional campaigns and sales initiatives at the service station.

Requirements
Job Knowledge, Skills & Experiences:

• Finance degree, economics degree or qualified accountant.

• Prior experience as a cashier or in a customer service role is preferred.

• Strong numerical and math skills.

• Excellent communication and interpersonal skills.

• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.

• Proficient in using point of sale (POS) systems and cash management practices.

• Ability to work flexible hours, including weekends and holidays.

Competencies

• Financial management

• Analytical skills

• Risk management

• Compliance and regulatory knowledge

• Negotiation skills

• Communication and interpersonal skills

• Problem-solving skills

• Attention to detail

Closing date: 31 July, 2026