Carrier Operations Coordinator

About this role

Zelh is a fast-growing, passionate outsourcing company. Our mission is to be the most reliable company by offering and maintaining consistently high-quality services. We achieve the mission by fostering long-term relationships with customers, employees, and vendors. Personal attention, timely communication, and respect for all people are the basis of our business philosophy! Our client is a logistics solutions provider offering a wide range of transportation and freight management services. With a focus on efficiency, reliability, and customer satisfaction, our client aims to streamline supply chains and optimize logistics operations for businesses across various industries. Through innovative technology and a dedicated team of professionals, our client delivers tailored solutions to meet the unique needs of each client, ensuring timely and cost-effective delivery of goods and materials. At this point, Zelh is looking for a Carrier Operations Coordinator for one of our clients. This role is a hybrid of Tracking Support and Booking Representative, working directly alongside a Senior Carrier Sales Representative. The primary objective is to provide operational support with day-to-day logistics tasks, enabling the Carrier Sales team to focus on carrier relationships, negotiations, and freight execution.

Key Responsibilities: Add and maintain accurate driver information in the system.

Monitor and update shipment tracking throughout the transportation process.

Collect Proofs of Delivery (PODs) and ensure all required documentation is completed.

Assist with booking assigned freight and coordinating load details.

Communicate with carriers to provide updates and resolve operational issues.

Support Senior Carrier Sales Representatives with day-to-day operational tasks.

Maintain accurate shipment records and update the TMS as needed.

Help ensure smooth freight execution and on-time deliveries.

1+ year proven experience working in a Carrier Sales role or a logistics similar role.

Ability to effectively communicate with carriers, internal teams, and customers over the phone and via email.

Strong understanding of transportation regulations and logistics procedures

Excellent organizational and time management skills.

Proficient in Microsoft Office and logistics software.

Exceptional communication and interpersonal abilities.

Ability to multitask and prioritize tasks effectively.

Problem-solving skills and attention to detail.

Working conditions: Working schedule: Mon–Fri | 8:00 AM – 5:00 PM CST

Competitive Salary in USD

Remote mode of work

10+ business days of paid time off

Team building and corporate events

Equipment provided

A supportive team

Remote eligibility

Join our team and become an integral part of our mission to provide reliable and efficient freight transportation solutions to our customers.