Care Coordinator - Boston - Floating/Travel

About this role

Bond Vet is on a mission to strengthen the human-animal bond through better pet care. We offer primary and urgent care, so we’re there for pets when they need us most. Our clinics are designed with pets and people in mind: warm, friendly, and highly sniffable. We balance this design with a strong focus on technology, all built in-house, which means we can easily innovate our systems to improve the veterinary team, pet, and client experience.

Care Coordinator

$17 - $22/hour | Flexible Schedules

Why Join Bond Vet?

Bond Vet is building the next generation of veterinary clinics from the ground up — and we’re looking for a compassionate Care Coordinator to join our team.

Our Care Coordinators provide an amazing experience to both clients and pets when they visit our clinics for care. You’re the first and last touchpoint for our patients, so you’ll use hospitality and tact to ensure our clients are welcomed, comfortable, and supported throughout their time at our locations.

What You’ll Get

Competitive Pay: $17-$22/hour (based on experience)

• Additional Compensation:

• Team-Based Profit Sharing Bonus

• When your clinic exceeds its daily revenue goal, the extra earnings go into a shared bonus pool that is distributed among the team. Team members have earned up to an additional $250/month or more!

Comprehensive Benefits

• Medical, Dental & Vision Plans

• $0 monthly premiums for qualified individualsMental health support programs

• 401(k) with partial employer match

• Paid Parental Leave

• Commuter Benefits

• Pet Bereavement Leave

Professional Growth

• Up to 100% Tuition Reimbursement for team members pursuing LVT/CVT

Work-Life Balance

• Schedules released at least one month in advance

• Flexible Scheduling Options

• In-Clinic Pet Care Discount

• Generous Employee Referral Bonus (up to $8,000)

Other Perks
At Bond Vet, we believe the little things matter. We’ve designed our clinics and team experience to make everyday work life more comfortable, supportive, and fun.

• A Fur-ever Home Feeling: A welcoming, supportive culture where people—and their pets—truly belong. 🐾

• FIGS Scrubs Provided: Premium FIGS scrubs supplied by us and laundered in-clinic so you can focus on patients, not laundry.

• Stocked Pantries: Snacks, drinks, and essentials always available to keep you fueled during shifts.

• Weekend Team Lunch: Free lunch provided for clinic teams on weekends.

• Stocked Bathrooms: Thoughtful essentials like pads, tampons, deodorant, hair ties, and other toiletries available when you need them.

• Bond Swag Credit: Credit to the Bond swag shop so you can rep the brand you’re proud to be part of.

• Pet & Chosen Family Bereavement Leave: Time to grieve and care for what matters most.

• Leadership That Sets Us Apart: Our leaders are hands-on, supportive, and invested in your growth.

What You'll Do:

• Create a welcoming, supportive experience for pet parents and their pets from check-in through check-out

• Manage daily appointment flow, scheduling, and walk-in coordination in a fast-paced clinical environment

• Communicate with clients, referral partners, and veterinary teams via phone, email, and in person

• Maintain organized, clean, and well-stocked client-facing spaces

• Provide exceptional hospitality, answer questions, and help educate pet parents throughout their…