Captain Waiter

About this role

DISCOVER YOUR FUTURE WITH THE NEWEST FRENCH CONCEPT ON ORCHARD ROAD! BOUILLON GAVROCHE located at 333A Orchard Road, Mandarin Gallery, is currently seeking suitable experienced applicants for the following positions.
Job Summary
You will support restaurant management by managing daily operations and resolving quality issues to ensure smooth service. You will also be responsible for opening and closing the restaurant and maintaining all operational aspects to meet service standards.
Responsibilities
Collaborate with restaurant management to monitor and resolve daily operational and quality challenges to maintain service excellence
Perform daily opening and closing procedures to prepare the restaurant for service and secure it after hours
Manage and maintain all operational areas of the restaurant to ensure smooth and efficient service delivery
Apply basic knowledge of service sequence to support consistent, high-standard customer service
Demonstrate initiative and a service-oriented attitude to contribute positively to the team environment
Required competencies and certifications
Strong written and spoken communication skills to effectively interact with team members and customers
Good interpersonal skills to build positive working relationships within the team and with guests
Preferred competencies and qualifications
Willingness to learn and apply fine dining service standards to enhance customer experience
Ability to work effectively as a team player to support restaurant operations
Benefits
5-day work week
Shared tips
Staff meal provided
Incentive programme
Notes
Opportunities available for career progression
Working location: Mandarin Gallery