Captain (Gilmore/Rempapa)

About this role

Provide friendly and efficient food and beverage services to our guests, ensuring positive and memorable interactions Assist in order-taking, recommend menu specialties, and upsell current and upcoming promotions Check and ensure bills’ accuracy before printing it for guests Manage and operate POS systems, including all card and cash transactions Balance cash floats at the start and end of each shift, maintaining financial integrity. Set up tables and service areas according to SOP Attend to guest inquiries and feedback, coordinating with supervisors or managers to assist when needed. Assist in beverage preparation and support daily kitchen operations. Maintain a positive personality and uphold good grooming standards Help with self-collection take-away services, carefully wrapping and packing food to ensure it reaches guests in perfect condition. Manage delivery platform apps, processing orders promptly and effectively. Check and ensure all amenities and utensils are properly stocked and inspected Maintain the utmost cleanliness and hygiene standards according to the restaurant’s SOP Any other duties assigned by Management Requirements Prior experience as service crew in F&B industry, preferably in Asian culinary. Proficiency in POS systems and online booking systems (I.e., Chope) Positive “can-do” attitude, motivated, passionate A team player to work collaboratively in a team environment Ability to work in a fast-paced environment Willingness to work shift hours, weekends, and public holidays. Benefits Annual Leave, Family Care Leave & Paid Medical Leave Annual Wage Supplement Performance Bonus & Annual Salary Increment Group Medical, Hospitalisation & Dental Insurance Long Service Award Professional Growth & Development Education Assistance External Training Sponsorship Staff Discounts Staff Referral Scheme Staff Meals Provided