Captain (Gilmore/Rempapa)

About this role

Provide friendly and efficient food and beverage services to our guests, ensuring positive and memorable interactions
Assist in order-taking, recommend menu specialties, and upsell current and upcoming promotions
Check and ensure bills’ accuracy before printing it for guests
Manage and operate POS systems, including all card and cash transactions
Balance cash floats at the start and end of each shift, maintaining financial integrity.
Set up tables and service areas according to SOP
Attend to guest inquiries and feedback, coordinating with supervisors or managers to assist when needed.
Assist in beverage preparation and support daily kitchen operations.
Maintain a positive personality and uphold good grooming standards
Help with self-collection take-away services, carefully wrapping and packing food to ensure it reaches guests in perfect condition.
Manage delivery platform apps, processing orders promptly and effectively.
Check and ensure all amenities and utensils are properly stocked and inspected
Maintain the utmost cleanliness and hygiene standards according to the restaurant’s SOP
Any other duties assigned by Management
Requirements
Prior experience as service crew in F&B industry, preferably in Asian culinary.
Proficiency in POS systems and online booking systems (I.e., Chope)
Positive “can-do” attitude, motivated, passionate
A team player to work collaboratively in a team environment
Ability to work in a fast-paced environment
Willingness to work shift hours, weekends, and public holidays.
Benefits
Annual Leave, Family Care Leave & Paid Medical Leave
Annual Wage Supplement
Performance Bonus & Annual Salary Increment
Group Medical, Hospitalisation & Dental Insurance
Long Service Award
Professional Growth & Development
Education Assistance
External Training Sponsorship
Staff Discounts
Staff Referral Scheme
Staff Meals Provided