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Call Center - Member Experience Representative

Wright-Patt Credit Union · Riverside, Greene County · 2026-10-26

full_timemidRemote
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About this role

Member Experience Representatives I (MERs) deliver extraordinary service to WPCU member-owners in fast paced, high volume environment via remote delivery channels such as telephone and e-mail. MERs accurately and efficiently respond to member account inquiries and process a variety of electronic transactions for members. MERs comply with applicable policies and procedures; adhere to optimized schedule while exceeding call center monitoring expectations. MERs proactively suggest appropriate prod…

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