Cafe Manager | Los Angeles

About this role

About Us

At Blank Street, we’re on a mission to become the defining food and beverage brand of our generation. From the very beginning, we’ve set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We’re motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day.

Add a Spark to the Ordinary…

As a Cafe Manager at Blank Street, you’ll play a key role in bringing our brand to life in Los Angeles. You’ll launch and lead one of our first cafés, building a high-performing team, setting the standard for operations, and creating an exceptional customer experience every day. This role is about more than running a store—it’s about embedding Blank Street into the fabric of the community. You’ll inspire your team to serve with passion, care, and precision, ensuring every guest feels welcomed and every coffee is made with pride. We’re looking for a proven operator who thrives in fast-paced, high-growth environments and takes pride in delivering world-class hospitality. If you’re customer-focused, highly organized, and motivated to make a lasting impact, this is your opportunity to grow with us as we scale across LA.

Responsibilities

People

• Hire, train, coach, and develop your team

• Create a positive, high-performing culture

• Manage schedules, payroll, and attendance

• Address performance issues with care and consistency

Product

• Deliver exceptional food, beverage, and hospitality standards

• Maintain inventory, ordering, and operational compliance

• Lead by example on the floor

Operations

• Keep cafés clean, safe, and running smoothly

• Maintain company standards across all areas of the business

• Execute new launches, initiatives, and operational changes

Business

• Drive sales, profitability, and customer satisfaction

• Build strong connections within the local community

• Continuously improve performance, processes, and team results

Qualifications

• 4+ years of experience managing single-unit operations in high growth hospitality and/or retail brands

• Experience managing large hospitality teams

• Experience managing inventory and supply chain ordering

• Blank Street will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Blank Street is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating or rehabilitative evidence, or challenge the accuracy of the background check report. Find out more about the Fair Chance Act by visiting calcivilrights.ca.gov/fair-chance-act/.

Skills

• Passion for excellent customer service and hospitality

• Ability to perform under pressure and time constraints

• Excellent organizational skills

• Highly effective…