Business Operations & GRC Coordinator

About this role

Solvd Inc. is a rapidly growing AI-native consulting and technology services firm delivering enterprise transformation across cloud, data, software engineering, and artificial intelligence. We work with industry-leading organizations to design, build, and operationalize technology solutions that drive measurable business outcomes.

Following the acquisition of Tooploox, a premier AI and product development company, Solvd now offers true end-to-end delivery—from strategic advisory and solution design to custom AI development and enterprise-scale implementation. Our capability centers combine deep technical expertise, proven delivery methodologies, and sector-specific knowledge to address complex business challenges quickly and effectively.

We're looking for a versatile operations professional to join our IT team in a role that blends executive administration, financial operations, and governance, risk, and compliance (GRC) coordination. This is a high-trust, high-visibility position for someone who thrives on variety: one day you might be reconciling IT spend and managing vendor renewals, the next coordinating evidence collection for an audit, and the next making sure hardware ships to a new hire on time.

You'll act as the operational backbone of the IT organization — keeping the team's finances, purchasing, logistics, and compliance programs running smoothly, and serving as the connective tissue between IT, auditors, finance, and the broader business.

WHAT YOU'LL DO

Executive & team administration

• Provide administrative support to IT leadership, including calendar management, meeting coordination, agendas, and follow-ups.

• Prepare reports, presentations, and internal communications on behalf of the team.

• Coordinate team events, onboarding logistics for new IT hires, and cross-departmental scheduling.

• Maintain team documentation, trackers, and shared resources.

IT finance & accounting

• Own day-to-day IT financial operations: budget tracking, accruals, invoice processing, and monthly spend reconciliation.

• Partner with Finance on forecasting, variance analysis, and annual budget planning for IT.

• Track software license, SaaS subscription, and hardware costs; identify savings opportunities.

• Manage cost allocations and chargebacks where applicable.

Purchasing & Vendor management

• Manage the IT procurement lifecycle: quotes, purchase orders, approvals, receiving, and invoice matching.

• Maintain vendor relationships and track contract renewal dates, terms, and SLAs.

• Coordinate with Legal and Finance on contract review and vendor onboarding.

Shipping & logistics

• Manage inbound and outbound hardware logistics, including equipment for new hires, returns from departing employees, and RMAs.

• Maintain accurate asset and inventory records in coordination with the IT team.

• Handle international and domestic shipping requirements, customs documentation, and carrier relationships as needed.

Governance, Risk & Compliance (GRC)

• Lead coordination of GRC activities across IT, internal stakeholders, and external auditors.

• Manage audit calendars, evidence collection, and remediation tracking for our SOC 2 and ISO 27001 programs.

• Maintain policy documentation, control matrices, and risk registers.

• Track and report on compliance status to leadership; drive accountability for open items.

• Coordinate security questionnaire responses and customer compliance requests in partnership with IT and Sales.

WHAT WE'RE LOOKING FOR

• 2–4 years of experience in business operations, IT operations, finance administration, or a similar hybrid role.

• Working knowledge of accounting fundamentals (POs, invoicing, accruals, budget tracking); experience with ERP/accounting system is a plus.

• Familiarity with GRC concepts and audit processes — you don't need to be a security expert, but you should be comfortable coordinating audits and chasing down evidence and owners.

• Exceptional organizational skills and attention to detail; able to juggle many workstreams without dropping balls.

• Strong written and verbal communication; comfortable working with executives, engineers, auditors, and vendors alike.

• High discretion and sound judgment handling confidential financial and organizational information.

• Proficiency with spreadsheets and productivity tools; experience with procurement, asset management, or GRC platforms a plus.

NICE TO HAVE

• Experience supporting a SOC 2 or ISO 27001 audit cycle end-to-end.

• Experience thriving in a fully remote role, with strong self-direction and async communication habits.

• Background in IT asset management or hardware logistics.

• Experience in a fast-growing technology or services company.

WHAT SUCCESS LOOKS LIKE IN THE FIRST YEAR

• IT budget tracking and purchasing processes run predictably with clean monthly reconciliation.

• Audit cycles complete on time with organized evidence and minimal fire drills.

• Hardware and logistics workflows (onboarding/offboarding, shipping, inventory) are documented and reliable.

• IT leadership is freed up from administrative overhead and has clear visibility into spend and compliance status.

When you join Solvd, you'll…

- Shape real-world AI-driven projects across key industries, working with clients from startup innovation to enterprise transformation.

- Be part of a global team with equal opportunities for collaboration across continents and cultures.

- Thrive in an inclusive environment that prioritizes continuous learning, innovation, and ethical AI standards.

Ready to make an impact?

If you're excited to build things that matter, champion responsible AI, and grow with some of the industry’s sharpest minds. Apply today and let’s innovate together.

Solvd is an equal opportunity employer.