Business Operations Expert - Remote

About this role

Job Title: Business Operations Expert
Role Type: Contractor
Location: Remote, Global
Job Summary
We are seeking experienced Business Operations Experts to contribute to an AI training project by designing realistic, multi-step operational tasks with objective grading criteria. The role involves transforming real-world business workflows into structured benchmark tasks that evaluate AI systems' reasoning, accuracy, and practical decision-making. Prior AI experience is not required.
Key Responsibilities

• Design multi-step tasks based on real business operations, including reporting, process design, and workflow management.

• Develop clear instructions and objective grading criteria to ensure consistent evaluation.

• Create tasks that require operational judgment, analytical thinking, and accurate interpretation of reference materials.

• Prepare supporting materials, including spreadsheets, system exports, process documentation, and operational reports.

• Identify ambiguous or ungradable tasks and refine them before submission.

• Deliver high-quality, approved tasks within project deadlines.

Preferred Qualifications

• At least 5 years of hands-on experience in business operations, operations reporting, process design, or workflow management.

• Experience developing or applying structured standards, including SOPs, QA checklists, process documentation, service-level definitions, or training assessments.

• Strong Excel skills and the ability to analyze information across multiple documents.

• Strong written and spoken English proficiency (B2 minimum; C1 preferred).

• Experience with AI or LLM evaluation is a plus but not required.

Project Details

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Engagement: Project-based, with payment per approved task.

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Compensation: Up to $90/hour equivalent.

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Estimated Time: Approximately 10 hours per task.

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Work Mode: Fully remote, with no geographic restrictions.

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Language Requirement: B2-level English minimum; C1 preferred.

Selection Process

• Apply and complete the screening questions.

• Complete the role-specific AI interview to demonstrate your expertise.

• Complete onboarding with the Talent Operations team.

Originally posted on Himalayas