Business Operations Expert

About this role

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Role Title: Business Operations Expert

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Role Type: Contractor

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Location: Remote, global

Opportunity Snapshot

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Pay: Up to $90/hour equivalent

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Time per task: ~10 hours per task

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Location: Fully remote — no geographic restrictions. Strong English required (B2 minimum, C1 preferred)

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Next step: Complete the role-specific AI interview — it’s how your expertise gets in front of the client

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Your tasks: Design realistic, multi-step business operations tasks with objective criteria for grading the output

Overview:
Engaging experienced operations practitioners to design the tasks that measure what AI systems can actually do. Your domain knowledge is what matters here — no prior AI experience required.
The work is to turn real operational workflows into benchmark tasks: realistic, difficult, and gradable against objective criteria. If you’ve written an SOP, built a QA checklist, or trained a team against a standard, that’s the instinct this needs.
Scope of Work

• Design multi-step tasks drawn from real operations work — reporting, process design, workflow management — with realistic reference files and clear instructions.

• Define objective grading criteria so two qualified reviewers would reach the same verdict on the same output.

• Build tasks that require judgment rather than lookup: ones where the right answer depends on reading the materials correctly.

• Create or source the supporting materials each task needs: spreadsheets, system exports, process documentation, operational reports.

• Flag tasks that turn out to be ambiguous or ungradable instead of submitting them anyway.

• Deliver approved tasks on schedule and at the required quality level.

Preferred Qualifications

• 5+ years of hands-on responsibility in business operations, operations reporting, process design, or workflow management — direct ownership of the work, not supervisory-only or adjacent exposure.

• Experience creating or applying structured standards: SOPs, QA checklists, process documentation, service level definitions, or training assessments.

• Strong Excel capability and comfort reasoning across multiple documents at once.

• Strong English, written and spoken — B2 minimum, C1 preferred.

• AI or LLM evaluation experience is a plus, but not required.

How the selection process works

• Apply and complete the screening questions

• Complete the AI interview for this role.

• Onboarding — our Talent Ops team will get you set up

A very attractive and competitive package is offered.
Originally posted on Himalayas