Business Operations

About this role

<div class="content-intro"><p>Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!</p></div><p class="font-claude-response-body break-words whitespace-normal">The Business Operations team is focused on solving some of Figma's most challenging business issues. We are a small team that works collaboratively across Engineering, Product, Go-to-Market, and Operations teams on a variety of strategic initiatives with a direct and quantifiable impact on our business. You will be asked to tackle a variety of unstructured problems, dissect them, synthesize a set of actionable insights and partner in the execution & implementation of the solution. The role requires someone who is highly analytical and strategic, a great communicator, approaches problems in a structured manner, and is comfortable with ambiguity. You'll get substantial senior leadership exposure, focus on the highest-priority business issues and be plugged into every facet of the business.</p> <p class="font-claude-response-body break-words whitespace-normal">This is a full time role that can be held from one of our US hubs or remotely in the United States.</p> <p class="font-claude-response-body break-words whitespace-normal"><strong>What you'll do at Figma:</strong></p> <ul class="[li_&]:mb-0 [li_&]:mt-1 [li_&]:gap-1 [&:not(:last-child)_ul]:pb-1 [&:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3 print:block print:space-y-1"> <li class="font-claude-response-body whitespace-normal break-words pl-2">Identify, evaluate and prioritize new product initiatives, go-to-market strategies and operational projects, with an eye toward long term value creation</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Partner with key stakeholders across product, marketing, people, sales, and customer experience to understand, scope and implement operational improvements or perform analysis to inform strategic decision-making</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Drive execution of approved recommendations, partnering with cross-functional teams to deliver measurable results</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Develop executive-ready analyses, business cases, and recommendations by synthesizing quantitative data, customer insights, and market trends to influence strategic decision-making</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Establish success metrics and monitor key business performance indicators, using data to evaluate initiative impact, identify opportunities for optimization, and inform future investment decisions</li> </ul> <p class="font-claude-response-body break-words whitespace-normal"><strong>We'd love to hear from you if you have:</strong></p> <ul class="[li_&]:mb-0 [li_&]:mt-1 [li_&]:gap-1 [&:not(:last-child)_ul]:pb-1 [&:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3 print:block print:space-y-1"> <li class="font-claude-response-body whitespace-normal break-words pl-2">6+ years of relevant experience in investment banking, management consulting, private equity, corporate planning, business finance, analytics, or related fields</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Demonstrated ability to distill complex issues into structured frameworks and develop concrete action plans</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Strong analytical expertise, and extensive experience building integrated models from scratch</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Experience building relationships and communicating with stakeholders across all levels and functions</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Track record of building processes from scratch & methodically resolving potential road-blocks</li> </ul> <p class="font-claude-response-body break-words whitespace-normal"><strong>While it's not required, it's an added plus if you also have:</strong></p> <ul class="[li_&]:mb-0 [li_&]:mt-1 [li_&]:gap-1 [&:not(:last-child)_ul]:pb-1 [&:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3 print:block print:space-y-1"> <li class="font-claude-response-body whitespace-normal break-words pl-2">Experience at a high growth B2B SaaS company</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Experience partnering with Product & GTM teams</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Experience with SQL</li> </ul> <p class="font-claude-response-body break-words whitespace-normal">At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you're excited about…