Business Manager - Used Cars

About this role

LSH Auto is a UK premium automotive retailer and one of the leading Mercedes-Benz dealership groups. Alongside new and used vehicle sales, the business supports customers with a full range of aftersales services including servicing, MOT, repairs, tyres, and parts. This is an opportunity to join a well-established automotive organisation where commercial performance and customer experience go hand in hand.
As Business Manager - Used Cars, you will play a key role in driving the performance of the used car business, helping shape profitable deals and supporting a high-quality buying journey for customers. This role has a direct impact on sales results, operational performance, and the overall success of the used car function within a premium retail environment.
Responsibilities

• Lead used car sales performance to achieve revenue and profitability targets.

• Manage finance and insurance processes while ensuring regulatory compliance.

• Support the sales team with deal structuring and margin optimisation.

• Monitor stock mix, pricing, and vehicle turnaround to maximise returns.

• Deliver an excellent customer experience throughout the used car buying journey.
Requirements
Required Qualifications

• 3+ years of experience in automotive sales or dealership business management with premium automotive brands.

• Track record of achieving sales targets and improving profit margins.

• Strong understanding of finance products, compliance, and deal structuring in an automotive retail or dealership environment.

• Knowledge of used car operations.

• Experience managing customer relationships in automotive retail sales.

• Full UK driving licence.

• Eligibility to work in the UK.
Benefits

• Colleague Referral Scheme (£500 - £1000)

• A range of Mercedes Benz training and leadership programmes

• Platinum Plus Rewards Scheme

• Colleague Car Purchase Scheme

• Eye care Vouchers

• Life Assurance (4 x annual salary)

• 31 days holiday (including bank holidays), rising to 38 days with length of service

• Wellbeing Support

• Company Pension

• Full uniform provided