Business Development Team Lead
Fenergo · Toronto, Ontario, Canada · 2026-10-01
About this role
About us
At Fenergo, we’re not just building software—we’re transforming how the world’s leading financial institutions fight financial crime. Headquartered in Dublin and trusted by over 100 of the world’s top financial institutions, we’re on a mission to change the game.
We’re more than a global leader in AI-powered client lifecycle management—we’re reimagining how financial institutions tackle compliance. From Know Your Customer (KYC) and Anti-Money Laundering (AML) to rapidly evolving regulations, we turn complexity into clarity. Our FinCrime Operating System, powered by agentic AI and intelligent automation, helps financial institutions move faster, act smarter, and stay safer across 120+ countries.
But we don’t stop there.
At Fenergo, we believe in a world where financial institutions aren’t just compliant—they’re confident. Where technology doesn’t just meet regulations—it stays ahead of them. Our mission is to empower financial institutions to stop financial crime and create a safer world.
Every product we build, every innovation we deliver, and every partnership we forge is shaped by that belief. We’re tackling some of the toughest challenges in financial technology. From speeding up onboarding to uncovering hidden risks, our work empowers banks to serve their customers with speed, integrity, and peace of mind.
Join us, and be part of a team that’s building smart solutions, solving real problems, and shaping the future—together.
The role
This is a lead from the front role.
As Business Development Team Lead you will carry your own number and lead a team to carry theirs. You will be the example of excellence the team learns from, the operator who sets the pace, and the coach who lifts everyone around you. You keep a personal patch of strategic enterprise accounts and run it to the highest standard, while a share of your reward is tied to the performance of the team you lead.
This is a deliberate design. We want a proven performer who wants to lead, not step back from the front line. You will show the team what great looks like by doing it, then multiply it across the region. As the function grows, so does the role, with clear career milestones that open up more scope, more leadership and more reward over time.
You will partner closely with Field Sales Representatives, Marketing, Client Success and GTM leaders to turn account strategy into real engagement with executive level buyers. You will think commercially, communicate with clarity, and build genuine mastery of persona led value across financial crime, compliance, operations, client lifecycle, transformation and technology stakeholders.
The BD Mission
Business Development is the activation layer for pipeline creation revenue growth across Fenergo's core markets. Our job is to find where Fenergo can create value, understand the business problem deeply, engage the right stakeholders, and build the conditions for qualified enterprise opportunities to progress.
Success is not measured by volume alone. It is measured by the quality of account activation, the depth of discovery, the relevance of customer insight, and the progression of real enterprise opportunities into the revenue system. Your mission as Team Lead is to make that true for yourself and for every person you lead, and to make North America a benchmark other regions want to copy.
What you'll do
Lead from the front
• Carry your own patch of named enterprise accounts and run it to a standard the team can watch, learn from and aspire to.
• Set the pace on activation, discovery and opportunity progression. When you ask the team to do something hard, you have already shown it works.
• Be the visible example of excellence, on calls, in discovery, in account planning and in the CRM.
Build and develop the team
• Coach reps on strategic outreach, discovery, multithreading and value creation, using your own live deals as the teaching material.
• Own onboarding and ramp for new joiners as the Toronto team scales, and build the playbooks, rituals and standards a new team needs.
• Run tight one to ones, pipeline reviews and skill sessions that raise the floor and lift the ceiling for every rep.
• Create a culture of high standards, accountability and genuine ambition, where record breaking is the expectation, not the exception.
Activate strategic accounts
• Develop deep understanding of named enterprise accounts, including their operating model, regulatory pressures, transformation priorities, technology landscape, stakeholder map and value drivers.
• Use internal insight, external signals, account research, customer triggers and AI powered tools to identify where Fenergo can create value.
Engage senior and varied personas
• Craft tailored messaging for stakeholders across Compliance, Financial Crime, Operations, Client Lifecycle, Technology, Transformation, Data and Commercial leadership.
• Understand what matters to each persona and communicate in a way that is relevant, credible and commercially sharp, and teach the team to do the same.
Run high quality discovery
• Use SPICED discovery to uncover the strategic problem, business impact, decision context, critical events and stakeholder motivations behind each opportunity.
• Determine whether there is a meaningful business problem worth solving, not simply whether there is interest
Build value hypotheses
• Develop clear, account specific value hypotheses that connect Fenergo's capabilities to the customer's priorities, pain points and desired outcomes, and help the team do this consistently.
Multithread and mobilise
• Engage multiple stakeholders across the account to build a broad understanding of the customer's priorities and buying environment, and move engagement beyond a single contact.
Partner with Field Sales
• Work as a close commercial partner to Field Sales Representatives. Align on account strategy, target personas, activation plans, messaging, discovery learnings and next step commitments.
• Earn…
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