Business Development Representative (BDR) - EMEA

About this role

<p class="font-claude-response-body break-words whitespace-normal leading-[1.7]"> </p> <p class="font-claude-response-body break-words whitespace-normal leading-[1.7]">If you're energised by opening doors, sparking real conversations with hospitality decision-makers, and building pipeline that drives meaningful business — this is your role. As a BDR on Duetto's EMEA team, you'll be the first point of contact for potential customers across the region: qualifying inbound leads, running targeted outbound campaigns, and partnering closely with Regional Sales Managers to turn prospects into qualified opportunities. It's a high-activity, high-impact role with real visibility into how a global SaaS sales engine works.</p> <p class="font-claude-response-body break-words whitespace-normal leading-[1.7]"><strong>What Makes Us Different?</strong></p> <p class="font-claude-response-body break-words whitespace-normal leading-[1.7]">Duetto is the hospitality industry's leading revenue management platform, founded in 2012 by former Wynn Resorts executives who knew the industry needed better technology. We built the world's first Revenue & Profit Operating System — a suite of tools (GameChanger, ScoreBoard, BlockBuster, Advance and more) that goes beyond room pricing to give hotels, resorts and casinos a complete picture of their revenue and profitability. Trusted by clients ranging from independent boutique hotels to global chains, we've been named the #1 Revenue Management Software by HotelTechAwards four years running and the #1 Best Place to Work in Hotel Tech in 2025. Backed by GrowthCurve Capital since 2024, we're accelerating our investment in AI — and we're genuinely passionate about the industry we serve. We build products we're proud of, for customers we care about.</p> <p class="font-claude-response-body break-words whitespace-normal leading-[1.7]"><strong>What You'll Be Doing</strong></p> <ul class="[li_&]:mb-0 [li_&]:mt-1 [li_&]:gap-1 [&:not(:last-child)_ul]:pb-1 [&:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3"> <li class="whitespace-normal break-words pl-2">You'll generate and qualify new business opportunities across EMEA through proactive outbound outreach — email, phone, social, and events — researching target accounts, identifying buyer personas, and tailoring messaging to uncover real pain points and convert prospects into qualified pipeline.</li> <li class="whitespace-normal break-words pl-2">You'll qualify and follow up on inbound leads from marketing campaigns with speed and quality, engaging prospects in meaningful conversations that assess fit and move opportunities forward for the sales team.</li> <li class="whitespace-normal break-words pl-2">You'll execute outreach strategies aligned to Duetto's ideal customer profiles and regional priorities, partnering closely with Regional Sales Managers on territory plans, handoff processes, and feedback loops.</li> <li class="whitespace-normal break-words pl-2">You'll leverage AI-driven tools and automation to sharpen prospecting efficiency and personalisation — and participate in regular coaching sessions with the Head of Business Development to continuously refine your messaging, qualification, and outreach techniques.</li> <li class="whitespace-normal break-words pl-2">You'll maintain accurate activity and pipeline data in Salesforce, tracking calls, emails, connections, and meetings to ensure visibility, forecast accuracy, and continuous performance optimisation.</li> <li class="whitespace-normal break-words pl-2">You'll collaborate with Marketing to improve campaign follow-up and lead nurturing, and feed market insights from your conversations back into GTM messaging and strategy.</li> </ul> <p class="font-claude-response-body break-words whitespace-normal leading-[1.7]"><strong>What We're Looking For</strong></p> <p class="font-claude-response-body break-words whitespace-normal leading-[1.7]"><em>You may be a good fit if you have:</em></p> <ul class="[li_&]:mb-0 [li_&]:mt-1 [li_&]:gap-1 [&:not(:last-child)_ul]:pb-1 [&:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3"> <li class="whitespace-normal break-words pl-2">3+ years in a sales, business development, or SDR/BDR role — preferably in B2B SaaS or hospitality technology</li> <li class="whitespace-normal break-words pl-2">Bilingual fluency in Spanish and English</li> <li class="whitespace-normal break-words pl-2">Strong communication and interpersonal skills, with confidence engaging senior-level decision-makers</li> <li class="whitespace-normal break-words pl-2">Proven ability to manage high volumes of outreach activity while keeping quality conversations and outcomes front and centre</li> <li class="whitespace-normal break-words pl-2">Familiarity with CRM systems (Salesforce) and sales engagement platforms (Apollo, HubSpot, or equivalent)</li> <li class="whitespace-normal break-words pl-2">A self-motivated, goal-oriented approach with a genuine growth mindset</li> </ul> <p class="font-claude-response-body break-words whitespace-normal leading-[1.7]"><em>Strong candidates may also have:</em></p> <ul class="[li_&]:mb-0 [li_&]:mt-1 [li_&]:gap-1 [&:not(:last-child)_ul]:pb-1…