Business Development Manager

About this role

About the Role
HOA Sales is seeking a high-performing Business Development Manager to lead, coach, and optimize a team of Business Development Representatives (BDRs). This role drives outbound performance, improves conversion quality, enforces operational discipline, and builds a high-accountability sales development culture.
This role directly impacts pipeline generation, proposal volume, and overall revenue growth.
Remote Work
Compensation: $100,000 - $150,000 annually
Responsibilities:
Team Leadership & Performance Management

• Lead and manage a team of BDRs to achieve and exceed quarterly performance goals

• Drive accountability, consistency, and execution across all outbound sales activities

• Establish a culture focused on professionalism, urgency, responsiveness, and continuous improvement

• Identify and develop top performers while proactively managing underperformance

• Conduct regular performance reviews, coaching sessions, and improvement plans
Pipeline & Outbound Execution

• Ensure the team consistently meets outbound activity expectations across calls, emails, follow-ups, and prospecting coverage

• Monitor daily outbound activity, engagement rates, talk time, and pipeline generation metrics

• Improve conversion performance from:

• Conversations → Meetings Scheduled

• Meetings Scheduled → Meetings Completed

• Meetings Completed → Proposal Opportunities

• Continuously refine messaging, objection handling, scripts, and outreach strategies based on performance data
Coaching & Development

• Conduct weekly 1:1 coaching sessions with every BDR

• Review recorded calls and provide structured coaching around qualification, objection handling, and conversion effectiveness

• Participate in live call blocks and real-time coaching sessions

• Support ongoing enablement around:

• Industry knowledge

• Product positioning

• Sales messaging

• AI tools and workflow optimization
Operational Excellence

• Ensure accurate and timely CRM usage across the team

• Maintain high standards for:

• Activity logging

• Notes and follow-up tracking

• Deal hygiene

• Lead routing and SLA adherence

• Monitor dashboards and reporting to identify risks, trends, and opportunities early

• Maintain alignment with Account Executives and leadership on meeting quality and pipeline standards
Quarterly Performance Expectations

• Quota Metrics

• 180 Team Intro Meetings Completed

• 120 Proposals Sent

• 70% of BDRs Achieving Individual Goal
Success Metrics

• Success in this role will be measured by:

• Team quota attainment

• BDR goal achievement rates

• Consistency of team performance

• Meeting quality and qualification standards

• Conversion effectiveness

• CRM/process discipline

• Coaching effectiveness and rep development

• Operational reliability and leadership maturity
Activity Expectations

• Ensure 100% of BDR activity is logged in CRM within 24 hours

• Conduct weekly 1:1s with every BDR

• Review a minimum of 10 recorded calls per BDR monthly

• Spend at least 3 hours weekly listening to live calls or participating in call blocks

• Review team dashboards multiple times per week

• Monitor outbound performance daily and address gaps quickly

• Ensure inbound leads are worked within SLA requirements

• Maintain strong communication and follow-through with BDRs, AEs, and leadership
Requirements

• 3–7+ years of sales leadership or BDR management experience

• Proven success leading outbound sales or SDR/BDR teams

• Strong understanding of sales process, pipeline management, and conversion metrics

• Strong CRM discipline and reporting experience

• Experience with HubSpot

• Experience managing or coaching Business Development Representatives

• Able to travel as needed

• Experience in HOA management, property management, or real estate services is a plus.

Benefits

• Generous PTO including vacation, sick leave, and holidays

• Comprehensive medical, dental, and vision insurance

• 401(k) plan with employer match

• Short- and long-term disability (employer-paid)

• Cell phone stipend and mileage reimbursement

• Remote work flexibility with opportunities for in-person collaboration
Why Join Us?
You’ll play a key leadership role in building pipeline, developing talent, and shaping the future growth of the organization. This is an opportunity to lead from the front, influence strategy, and make a measurable impact on revenue generation and team performance.