Business Analyst & Transformation Project lead

Over deze functie

Our client, an international organisation active in technical services and customer support, is undergoing a major digital transformation across its European operations. To support this journey, they are looking for an experienced Business Analyst & Transformation Project Lead .

In this key position within the organization , you will drive business improvement initiatives, manage strategic projects, and act as the link between operational teams and IT.

Key Responsibilities

**Project & Programme Management**

* Manage a portfolio of business transformation and IT-related projects.
* Define priorities, timelines, budgets, and project deliverables.
* Coordinate stakeholders and ensure projects are delivered on time and within scope.
* Identify and mitigate risks throughout the project lifecycle.

**Business Process Improvement**

* Analyse existing business processes and identify opportunities for optimisation.
* Drive initiatives focused on standardisation, automation, and digitalisation.
* Support the development of scalable and efficient operational practices.

**Requirements Analysis**

* Gather, analyse, and document business requirements.
* Translate operational and commercial needs into clear functional specifications.
* Ensure requirements are understood by technical teams and external partners.
* Solution Development

**Collaborate closely with IT and business systems teams.**

* Evaluate and implement solutions that support both current and future business needs.
* Ensure technology investments deliver measurable business value.

**Commercial & Supplier Management**

* Support and lead commercial initiatives related to projects and business improvements.
* Manage relationships with external suppliers and service providers.
* Participate in contract discussions and monitor project budgets and performance.

**Stakeholder Management**

* Act as the primary contact between business operations and IT teams
* Build strong relationships across departments and facilitate effective communication.
* Ensure business priorities are clearly understood and aligned.

* Permanent full-time employment contract.
* Competitive salary and comprehensive benefits package with Group- and Hospitalisation Insurance and company car
* Extensive opportunities for professional development and training.