Business Analyst- Customer Success

About this role

<div class="content-intro"><p><strong>About AiDASH</strong><br><br><span data-teams="true">AiDASH is leading the PreventionFirst™movement for electric utilities and transforming grid resilience through its pioneering platform that unifies vegetation, asset, storm, and wildfire intelligence. Powered by SatelliteFirst™ Inspection & Monitoring, AiDASH delivers comprehensive visibility across the entire grid at the right frequency and budget, using the right data modality. More than 200 customers trust AiDASH to keep the lights on, spend where it counts, and defend every decision, Securing Tomorrow across every mile of the grid.</span> Learn more at <a href="https://www.aidash.com." target="_blank">www.aidash.com.</a></p> <p><span data-contrast="auto">The PreventionFirst movement is growing, and so is the recognition behind it. In 2026, Forbes named AiDASH one of America's Best Startup Employers for the 4th consecutive year, and TIME included AiDASH among America's Top GreenTech Companies for the 3rd year in a row. </span><a href="https://www2.deloitte.com/us/en/pages/technology-media-and-telecommunications/topics/north-america-technology-fast-500.html?utm_source=bngaiwebsite&utm_medium=referral&utm_campaign=evolve-banner"><span data-contrast="none"><span data-ccp-charstyle="Hyperlink">Deloitte Technology Fast 500</span></span></a><span data-contrast="auto">™ ranked AiDASH No. 12 in the San Francisco Bay Area, and No. 59 overall in their selection of the top 500 for 2024.</span><span data-ccp-props="{"335551550":0,"335551620":0}"> </span></p> <p><span data-contrast="auto">Join us in Securing Tomorrow Together!</span><span data-ccp-props="{"335551550":0,"335551620":0}"> </span></p></div><p><strong><span data-contrast="none">The Role</span></strong><span data-ccp-props="{"134233117":false,"134233118":false,"335557856":16777215,"335559738":0,"335559739":0}"> </span></p> <p><span data-contrast="none">We are looking for a </span><span data-contrast="none">business analyst</span><span data-contrast="none"> who will be part of </span><span data-contrast="none">the customer</span><span data-contrast="none"> success team to develop and apply analytical models that help clients derive business value and save millions of dollars in operating </span><span data-contrast="none">expenses from</span><span data-contrast="none"> AiDash products/platforms.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335557856":16777215,"335559738":0,"335559739":0}"> </span></p> <p><strong><span data-contrast="none">How you’ll make an impact:</span></strong><span data-ccp-props="{}"> </span></p> <ul> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559683":0,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="none">Work closely with our clients and Engagement Managers to understand the core business problems that need to be solved </span><span data-ccp-props="{"134233117":false,"134233118":false,"335557856":16777215,"335559685":420,"335559737":0,"335559738":0,"335559739":0}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559683":0,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1"><span data-contrast="none">Independently work with R&D team to break down the business problems into structured elements that AI can solve </span><span…