Business Analyst, Card Portfolio Analytics

About this role

Our Fortune 100 financial services client is seeking a Business Analyst, Card Portfolio Analytics, to provide dedicated analytics and reporting support for a community financial institution's card portfolio, with a particular focus on a new card program. This role will develop a deep understanding of the portfolio and serve as a trusted business partner for reporting, analytics, and ongoing business questions related to the card program.
The ideal candidate brings a combination of strong business analysis and reporting capabilities, card-service knowledge, sound business judgment, and the ability to translate data into practical recommendations. This is a highly collaborative, business-facing role that requires someone who can work independently while partnering closely with stakeholders to understand needs, identify trends, and improve how portfolio information is reported and used.
The Details:

• Location: Fully remote within U.S. (Must work Pacific or Mountain Time)

• Duration: Approximately a 9-month consulting role with the possibility of extension (must be able to work on Blend’s W2 without sponsorship)

• Benefits: We do offer benefits to our full-time consultants, including Health, Vision, Dental, 401K plan, Life Insurance, Pretax Commuter Benefits, and an incredibly supportive team cheering you on!

What you’ll do:
Card Portfolio Analytics & Reporting

• Provide ongoing analytics and reporting support for a card portfolio, with a particular focus on a new card program.

• Develop a strong understanding of portfolio performance, business objectives, and stakeholder needs to provide meaningful analytical support.

• Develop, refine, and maintain recurring business reports and dashboards.

• Respond to ongoing business questions by researching data, analyzing results, and translating findings into clear business insights.

• Analyze portfolio performance, trends, and key drivers to identify opportunities, challenges, and areas requiring additional attention.

• Present findings through clear reports, presentations, and business recommendations tailored to the needs of business stakeholders.

Business Analysis & Thought Partnership

• Partner with business stakeholders to understand questions, objectives, and reporting needs and translate them into actionable analysis.

• Apply sound business judgment when interpreting data and determining the practical implications of findings.

• Translate quantitative information into clear, data-informed recommendations that can support business decision-making.

• Serve as a trusted thought partner to stakeholders by proactively identifying trends, opportunities, and potential areas for improvement.

• Develop a deep understanding of the card portfolio and use that knowledge to provide context beyond simply reporting the numbers.

Reporting Optimization

• Evaluate existing reports and reporting processes to identify opportunities to simplify, streamline, and improve recurring deliverables.

• Help transform lengthy or complex reporting into more efficient, user-friendly, and actionable formats.

• Identify opportunities to reduce manual effort and improve consistency across recurring reporting processes.

• Where appropriate, collaborate with stakeholders and technical partners to explore opportunities for reporting automation or process improvements.

Stakeholder Collaboration

• Work closely with business stakeholders and cross-functional partners to understand priorities and deliver timely analytical support.

• Manage multiple requests and priorities while maintaining accuracy, quality, and responsiveness.

• Communicate analytical findings clearly to both analytical and non-technical audiences.

• Build strong working relationships and establish credibility through reliable follow-through, attention to detail, and practical business insight.

• Work independently while knowing when to ask questions, seek additional context, or escalate an issue.

Education & Experience

• 5+ years of experience in business analysis, data analysis, reporting, card services, card operations, or a related field.

• Experience working with business reporting and analyzing quantitative information to identify trends, performance drivers, and meaningful business implications.

• Strong knowledge of payments, card services, card operations, or card portfolio management.

• Experience developing, refining, and maintaining business reports.

• Experience supporting a card-product launch, portfolio optimization initiative, or similar business initiative is a plus.

• Experience working with DataChoice, First Data, or Symitar is required.

• Experience simplifying or automating recurring reporting processes is a plus.

Analytical & Technical Skills

• Advanced Microsoft Excel skills.

• Strong data analysis capabilities, including the ability to interpret results, identify trends, and determine practical business implications.

• Ability to translate data into clear, actionable business recommendations.

• Strong attention to detail and accuracy when working with reports and quantitative information.

• Experience with Microsoft Copilot or similar AI-enabled productivity tools is strongly preferred.

• Exposure to AI coding or development-assistance tools is a plus, but hands-on software development experience is not required.

Business & Communication Skills

• Strong business judgment and the ability to connect analytical findings to broader business objectives.

• Excellent written and verbal communication skills, including the ability to explain analytical findings to non-technical stakeholders.

• Strong organizational and time-management skills with the ability to manage competing priorities and ongoing business requests.

• Ability to work independently while collaborating effectively with business stakeholders and cross-functional teams.

• Highly detail-oriented, proactive, dependable, and comfortable taking ownership of deliverables.

• Strong…