Business Analyst

About this role

About Judi Health

Judi Health is an enterprise health technology company providing a comprehensive suite of solutions for employers and health plans, including:

• Capital Rx, a public benefit corporation delivering full-service pharmacy benefit management (PBM) solutions to self-insured employers,

• Judi Health™, which offers full-service health benefit management solutions to employers, TPAs, and health plans, and

• Judi®, the industry’s leading proprietary Enterprise Health Platform (EHP), which consolidates all claim administration-related workflows in one scalable, secure platform.

Together with our clients, we’re rebuilding trust in healthcare in the U.S. and deploying the infrastructure we need for the care we deserve. To learn more, visit www.judi.health.

Hybrid 3 days (offices in NYC, Denver, CO and Charlotte, NC area)

Position Summary:

Business Analysts are responsible for collaborating with the PM, engineers, UX designers, and stakeholders to enable the on-time delivery and execution of the product roadmap. The Product Management team enables Judi Health's operational and clinical teams to be more efficient by building cutting-edge products that automate operational tasks, empower clinical programs that drive down costs for employers, and deliver delightful experiences for members. As Judi Health continues to grow and scale, we are looking for a Business Analyst to join our amazing Product team.

In this role, you will be paired with an Associate Product Manager and report to a member of the Product team to help deliver on products supporting the overall member experience.

Position Responsibilities:

• Intake product requests from operations stakeholders and clients.

• Triage, research and identify technical solutions for data errors occurring within the Judi Health tech stack.

• Work with operations and implementation teams to manage issue prioritization and resolution.

• Collaborate with the APM to build business requirements and specifications for road mapped items as directed by the APM.

• Responsible for ticket review and identification of misintent post QA.

• Identify and make data driven recommendations to APM for high value product enhancements.

• Assist product team with user experience testing, research, documentation, and stakeholder communication.

• Assist Associate…