Bilingual Virtual Medical Assistant (Scribe) - MUST BE AN IPHONE USER

About this role

Bilingual Medical Virtual Assistant -
Receptionist
Endocrinology Clinic | Remote | Part-Time | 30 Hours/Week | $6.5/hour
We are looking for a Bilingual Medical Virtual Assistant / Receptionist to support a growing endocrinology clinic that serves both English- and Spanish-speaking patients.
This role is ideal for someone who is confident in a fast-paced medical environment and enjoys being a reliable support partner to both the provider and the clinic team. You will play an important role in helping the clinic stay organized, responsive, and clinically prepared throughout the day.
The position combines live scribing, chart preparation, prior authorization support, patient coordination, phone support, and backup administrative coverage. The clinic already has an established workflow, so we are looking for someone who can quickly integrate into the team, follow systems well, and provide dependable support with accuracy and professionalism.
What You'll Do

Provide live medical scribing support during telemedicine visits

Help keep charts updated, organized, and ready for provider review

Assist with chart preparation before appointments by reviewing notes, labs, medications, and relevant patient history

Enter key clinical details into the EMR, including main concern, diagnosis context, and medication information

Support lab ordering workflows, including selecting the correct lab facility, attaching diagnosis codes, and helping ensure orders are complete

Assist with reviewing referrals, authorizations, and supporting documents before patient visits

Handle prior authorizations as part of the clinic's daily workflow

Provide Spanish-English bilingual support, including real-time translation during patient interactions when needed

Help support patient coordination and scheduling workflows

Manage high volume of calls when not actively scribing.

Step in for backup phone and admin support when in-office staff need coverage

Communicate clearly with the clinic team regarding urgent updates, follow-ups, and task status

Maintain high standards for confidentiality, HIPAA compliance, and documentation accuracy

What We're Looking For

Fluent in English and Spanish

At least 6 months of medical scribe experience

Willing and able to handle a high-volume phone workflow, during non-scribing hours in a fast-paced environment

Willing to support prior authorization tasks

Strong understanding of medical terminology, charting, and patient coordination

Comfortable supporting a provider during live telemedicine visits

Experience with EMR documentation, chart prep, referrals, and insurance-related workflows is a strong advantage

Able to follow established systems and adapt quickly to clinic-specific processes

Strong attention to detail and ability to stay organized while handling multiple tasks

Professional, dependable, and responsive during work hours

Preferred Experience

Experience in a medical virtual assistant, medical scribe, or healthcare administrative support role

Familiarity with Tebra/Kareo, Epic, RingCentral, or similar cloud-based systems

Experience with live scribing

Experience with lab order entry, diagnosis linkage, and clinical documentation support

Experience communicating with both patients and internal teams in a bilingual setting

Experience in endocrinology or another specialty clinic is a plus

Important Note
A clinical background is optional for this role. What matters most is having at least 6 months of medical scribe experience, being comfortable in a healthcare setting, and being willing to support both scribing and phone-based patient coordination tasks.
Schedule

Part-time, 30 hours per week

Typically aligned with clinic hours Monday to Thursday

Schedule may vary slightly based on clinic needs and training requirements

Equipment Requirements

iPhone required for internal team communication and workflow coordination

Stable high-speed internet

Backup internet and power source preferred

Quiet and professional work environment suitable for patient-facing support

Who Will Do Well in This Role
You will do well in this position if you are proactive, calm under pressure, comfortable switching between scribing and calls, and able to stay organized in a busy clinic environment. This role is a strong fit for someone who enjoys both the clinical and administrative side of healthcare support and can move smoothly between charting, coordination, communication, and patient-facing tasks.
Originally posted on Himalayas