Bilingual Medical Administrative Coordinator

About this role

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Bilingual Medical Administrative Coordinator
Location: Remote - Nicaragua
Work Arrangement: Fully Remote (Telecommute)
Employment Type: Full-Time Independent Contractor
Number of Openings:20 Positions
Industry: Healthcare Services / Medical Administration
Compensation:$1,280 USD per month
Experience: 1+ Year in Healthcare Administration or Related Roles
Languages: Advanced English (C1/C2) and Fluent Spanish
Schedule: Full-Time | U.S. Business Hours
Start Date: As Soon As Possible
About the Company
Our client is a growing U.S.-based healthcare support organization that provides remote administrative and operational assistance to medical practices across the United States.
The company partners with healthcare professionals to simplify administrative processes, improve practice efficiency, and ensure that medical teams can focus more of their time on patient care.
Its remote workforce supports essential healthcare operations, including patient documentation, insurance coordination, authorization requests, and provider-related administrative processes.
With an emphasis on accuracy, reliable communication, and efficient workflows, the organization continues expanding its remote support teams to meet the needs of healthcare providers across different medical specialties.
About the Role
We are seeking Bilingual Medical Administrative Coordinators to provide remote operational and administrative support to U.S.-based healthcare practices.
In this position, you will help medical teams manage patient information, coordinate insurance-related processes, maintain electronic health records, and support documentation required for prescriptions, authorizations, and provider enrollment.
You will interact with healthcare providers, insurance representatives, pharmacies, and patients to ensure administrative requests are handled accurately and efficiently.
This opportunity is ideal for someone with previous medical administration or healthcare support experience, strong organizational skills, and the ability to communicate professionally in both English and Spanish.
What You'll Do
Medical Records & Patient Information

• Review and update patient demographic information in electronic health record systems.

• Maintain accurate and organized EMR/EHR documentation.

• Upload and organize laboratory reports, referrals, clinical notes, and other medical documents.

• Verify patient insurance eligibility and benefit information.

• Identify missing or incomplete records and coordinate necessary updates.

• Support accurate and confidential handling of patient information.

Insurance Verification & Authorization Coordination

• Assist with medical, procedure-related, and prescription prior authorizations.

• Collect required information and supporting clinical documentation.

• Submit authorization requests and monitor their progress.

• Communicate with insurance carriers regarding pending decisions and additional requirements.

• Follow up on authorization denials, appeals, and outstanding documentation.

• Keep authorization records updated to support timely healthcare services.

Prescription & Pharmacy Administration

• Coordinate administrative processing of prescription refill requests.

• Communicate with pharmacies regarding medication-related requests.

• Track prescription authorization statuses and pending responses.

• Help resolve documentation issues that may delay prescription processing.

• Keep healthcare teams informed about outstanding medication-related requests.

Provider Credentialing Support

• Assist with administrative tasks related to provider enrollment with Medicare, Medicaid, and commercial insurance plans.

• Update and maintain provider information in CAQH and other credentialing platforms.

• Track credentialing applications and enrollment progress.

• Monitor important provider documentation, including professional licenses, DEA registrations, and malpractice insurance.

• Help identify upcoming credential expirations and outstanding enrollment requirements.

Healthcare Administrative Operations

• Communicate with patients, providers, pharmacies, and insurance companies.

• Maintain organized records of requests, updates, and follow-up activities.

• Support daily administrative processes across medical practices.

• Coordinate outstanding tasks to help reduce administrative delays.

• Handle protected health information responsibly and maintain patient confidentiality.

Qualifications
Required

• At least 1 year of relevant experience in medical administration, medical reception, healthcare virtual assistance, medical records, prior authorizations, credentialing, or a related healthcare support position.

• Advanced English proficiency (C1/C2) and fluent Spanish, both written and spoken.

• Experience verifying patient insurance eligibility and benefits.

• Familiarity with Electronic Medical Records (EMR) or Electronic Health Records (EHR) systems.

• Understanding of healthcare administrative procedures and medical documentation.

• Strong organizational skills and attention to detail.

• Ability to manage multiple requests and deadlines.

• Professional written and verbal communication skills.

• Ability to work independently in a remote environment.

• Commitment to protecting confidential patient information and maintaining accurate records.

Preferred

• Previous experience supporting U.S.-based medical practices or healthcare providers.

• Familiarity with medical or pharmacy prior authorization processes.

• Experience with provider credentialing and insurance enrollment.

• Knowledge of CAQH, Medicare, Medicaid, and commercial insurance requirements.

• Understanding of HIPAA regulations and healthcare documentation standards.

What Makes a Strong Candidate?
We are particularly interested in professionals who demonstrate:

• Accuracy: You carefully review patient records, insurance details, and medical documentation.

•…