Bid Support Coordinator

About this role

About Steer
We are Steer and we help people, places and economies thrive. Steer is a global employee-owned business consultancy specializing in transportation, cities and infrastructure, with over 460 staff in 24 offices around the world.
We have an enduring commitment to generate success for our clients, for ourselves and for the communities which we support. A commitment that ultimately improves the way people live, work and travel.
At Steer, our organization works to improve the outlook of our region, ensuring that our clients keep social and environmental impact in mind as they conduct their operations. The team you will be joining is based across our three UK offices in London, Leeds and Manchester. In addition, there will be opportunities to work with colleagues based in our offices overseas.
Our social and cultural responsibilities form an important part of our culture and values. We believe that actions speak louder than words, and therefore have annual measurable targets across all social impact areas, particularly DEIA and sustainability. This year we are delighted to have won the 'Best Graduate Programme' award from Women in Rail and our senior staff offer mentoring support to Women in Transport. We have also committed to successfully operate as a Net Zero Carbon company by 2025, participating in the UN’s Global Compact.
For further information on Steer, please take a moment to review our website Steer | Helping people, places and economies thrive (steergroup.com)

About the role
The Bid Support Coordinator is responsible for supporting the identification, tracking, distribution, and management of new business opportunities across the UK business, and for the integrity of the systems and records that underpin this.
The role requires strong organisation, attention to detail, good communication skills, confidence engaging with colleagues at all levels, and the ability to manage recurring tasks proactively. This role is responsible for ensuring that opportunities are captured accurately, distributed promptly, monitored consistently, and tracked through to decision, submission, outcome, or closure, and expected to maintain live records, escalate issues promptly, and continuously improve the systems used to manage opportunity information.

Work Environment
All Steer employees seeking a full-time opportunity are encouraged to spend 40% of their time either in office or on-site with clients. An employee’s typical work week consists of 40 hours (Hours, expectations, and exemption status will be adjusted for any applicant seeking a part-time opportunity.)

Compensation
Steer is committed to ensuring that all its employees are compensated a fair, liveable wage. All initial compensation, regardless of location, may be subject to change as skills, abilities, internal equity and geographic location are taken into account.
In addition to base salary, all employees will be eligible for an annual discretionary performance bonus. Please review the benefits section for more information on total reward.
Steer reserves the right to ultimately pay more or less than the posted range and offer additional compensation.

Requirements

Role Purpose
We are seeking an organized, proactive, and results-driven Bid Coordinator to join our Bids Team. In this role, you will take full ownership of opportunity sourcing, portal submission coordination, pipeline and framework management, and key bid reporting. As Steer continues to grow and expand, you will act as a strong central point of contact (POC) between cross-functional teams, clearing operational backlogs and optimizing our bidding processes to help us win more bids.
Key Responsibilities
The successful candidate will enjoy working as part of our team and will be required to:

• Portal Management & Submission Coordination: Maintain key sourcing portals, monitor alerts, manage user access, and act as the main point of contact for consultants and Project Managers to coordinate and execute timely, compliant proposal submissions.

• Opportunity Sourcing & Distribution: Monitor external portals, opportunity alerts, and inboxes to triage and distribute relevant opportunities to consultancy colleagues within 24 hours, ensuring full context is provided.

• Pipeline & Tracker Management: Maintain high data integrity across the Opportunities Tracker, EOI/PIN Tracker, and Pipeline Tracker. Proactively follow up on outcomes, resolve data discrepancies, and drive decision-making on high-value opportunities (>£100k).

• Framework & Rebate Management: Maintain the company framework tracker, track renewal/rate update cycles, log active projects, and collaborate with Finance to process rebate claims.

• Logging, Reporting & Administration: Process newly registered proposals and Project Information Documents (PIDs) via Agresso, log proposal outcomes, and prepare accurate weekly IBBM reports for executive review.

• Process Improvement & Feedback Capture: Capture client feedback post-bid, deliver system training to internal colleagues, explore AI/automation tools to enhance monitoring, and provide team coverage during peak periods.

Key Competencies & Experience

• Education & Background: A degree in Business, Communications, Marketing, Transport/Infrastructure Planning, or a related field.

• Organisation & Attention to Detail: Exceptional record-keeping skills with a meticulous approach to maintaining data accuracy across multiple tracking systems, ERPs (e.g., Agresso), and shared drives.

• Effective Communication: Clear, professional written and verbal communication skills to interface confidently with senior stakeholders, translate technical requirements, deliver training, and share executive reports.

• Driving Results & Ownership: Highly proactive with a proven ability to manage recurring workflows, prioritize tight deadlines, and follow up relentlessly on outstanding decisions or missing data.

• Problem-Solving & Initiative: Aptitude for identifying process…