Associate Product Manager

About this role

<div class="content-intro"><div><strong>Who We Are:</strong></div> <div> <p><span data-contrast="auto">We’re a high-growth software company with a </span><strong><span data-contrast="auto">big mission</span></strong><span data-contrast="auto">: empowering K-12 district teams to do more with less. </span></p> <p><span data-contrast="auto">At LINQ, we get K12. That’s why we help districts transform K-12 school operations with best-in-class, cloud-based software solutions built to help districts return more resources to classrooms. Integrating finance, HR, nutrition management, and payments into a single, secure platform, LINQ reduces administrative burden. LINQ is trusted by 30% of school districts across the U.S. to help them operate more efficiently and serve over 1 billion meals to 17 million students annually, process payroll for 364,000 educators, administrators, and staff, and engage with millions of families through the free LINQ Connect app. </span> <span data-contrast="auto"> </span><span data-ccp-props="{}"> </span></p> <p><span data-contrast="auto">Our team? They’re talented, committed, and fiercely loyal problem-solvers. At LINQ, you’ll find challenging and meaningful work, a team that respects and uplifts one another, and a commitment to constant improvement. Our customers love us because we’re attentive, patient, communicative, and solutions focused. They know they can count on us to not only anticipate their needs but to deliver the right answer every time. </span></p> </div> <div> </div> <div><strong>LINQ’s Values: </strong></div> <div>• Act with Integrity & Build Trust: Trust is the foundation of our company. We operate with the highest standards of integrity, both internally and externally. We believe in transparency, honesty, and accountability. Building a culture where trust is earned and maintained. </div> <div>• Deliver Excellence: We consistently exceed our clients’ expectations. In every interaction, we strive to anticipate needs, provide swift solutions, and go the extra mile to relentlessly impress our customers. We communicate clearly, consistently, and in a timely way to cultivate lasting relationships. </div> <div>• Embrace Challenges: We embrace a growth mindset. Challenges offer opportunities to learn, grow, and improve. Continuous learning keeps us relevant and effective to ensure our solutions remain on the leading edge of innovation. </div> <div>• Collaborate & Act as One Team: Diverse skills, ideas, and perspectives are our strength. Through open communication, shared goals, and a spirit of unity and mutual respect, we collaborate to achieve excellence, drive innovation, and propel our company forward as a cohesive force. </div></div><h2>About the Role</h2> <p>We are looking for an Associate Product Manager to work within a defined product area alongside an experienced product leader. Your focus is execution: translating requirements into clear user stories, keeping delivery on track, and building the domain knowledge and product instincts that grow into broader ownership over time. LINQ’s products operate in complex, regulated domains — K–12 nutrition, payments, ERP, and state reporting — and the work you support is consequential from day one.</p> <h2>What You’ll Be Doing</h2> <ul> <li>Participate in discovery and requirements gathering through customer interviews, support trend analysis, and synthesis of qualitative and quantitative feedback.</li> <li>Write clear user stories, acceptance criteria, and documentation for features within your product line.</li> <li>Maintain a healthy product backlog — grooming tickets, tracking sprint status, and communicating progress across stakeholders.</li> <li>Partner with engineering, QA, design, and customer success to ensure shared understanding and smooth handoffs during development.</li> <li>Participate in sprint planning, retrospectives, and sprint reviews as an active contributor to delivery.</li> <li>Support product launches, including release notes, internal enablement materials, and post-launch monitoring.</li> <li>Monitor customer feedback and surface patterns to your manager to inform roadmap decisions.</li> <li>Develop deep domain knowledge of your product line — customers, workflows, pain points, and the competitive landscape.</li> </ul> <h2>What We’re Looking For</h2> <ul> <li>4 or more years of professional experience with meaningful internship, research, or project management experience demonstrating cross-functional collaboration and clear communication. </li> <li>Structured problem-solver who can break a messy problem into parts and think through tradeoffs.</li> <li>Clear communicator, written and verbal, across technical and non-technical audiences.</li> <li>Curious about technology and how software products are built, you don’t need to code, but you need to be comfortable learning technical concepts.</li> <li>Comfortable with ambiguity and willing to ask questions rather than assume.</li> <li>Customer-oriented - you start with the problem, not the solution.</li> <li>Collaborative and able to build trust with cross-functional partners without formal authority.</li> <li>Curious about using AI tools to accelerate work including research, synthesis, writing, analysis, and rapid prototyping, and…