Associate National Business Director- Area Access

About this role

This is a remote position with up to 50% domestic travel required. Candidates may reside anywhere in the United States.
The Associate Director, National Business Manager - Area Access will support a high-performing Area Access, channel management and trade teams by driving strategic planning, operational alignment, and execution excellence across the organization. This role serves as a force multiplier for Account Directors and Account Executives, helping translate strategic priorities into coordinated action across Market Access, Payer Strategy, Cross-Portfolio Strategy, APEX, Finance, Medical, and other key stakeholders. The individual will establish processes, tools, and ways of working that improve consistency, visibility, planning discipline, and execution across customer-facing teams. The position will play a critical role in supporting customer planning, Summit follow-through, strategic planning cycles, and cross-functional coordination to ensure account teams can focus on customer engagement and business impact.
Responsibilities:
Strategic Planning & Execution

• Support development and execution of annual account planning and strategic planning processes

• Establish planning frameworks and tools that enable consistent account planning across Area Access channel management and trade

• Coordinate strategic planning milestones, follow-up actions, and deliverables across multiple teams

• Ensure strategic priorities are translated into actionable plans with clear ownership and accountability

Customer Planning Support

• Support account teams in preparing for key customer engagements and planning sessions

• Maintain visibility to customer priorities, action items, and strategic initiatives

• Develop and manage tools, templates, and best practices that improve planning effectiveness across accounts

• Identify opportunities to share successful approaches and best practices across teams

Operational Alignment & Coordination

• Serve as a central point of coordination across Account Teams, Payer Strategy, Cross-Portfolio Strategy, and other Market Access functions

• Facilitate coordination of customer-specific and cross-customer initiatives requiring multiple stakeholders

• Support alignment of planning cycles, business reviews, and strategic initiatives across therapeutic areas

• Help ensure critical initiatives remain on track through effective project management, communication, and issue resolution

Capability Building & Continuous Improvement

• Establish and develop resources and operational alignment to support a high-performing account management model across Area Access, and Trade

• Lead development and implementation of enhanced, consistent, actionable planning processes and tools across teams

• Support creation and maintenance of effective Ways of Working across account teams and key headquarters partners

• Identify opportunities to simplify processes, improve coordination, and enhance organizational effectiveness

• Partner with training and learning teams to develop scalable approaches that strengthen account team capabilities, customer planning effectiveness, and deployment of strategic priorities

• Help define engagement models, expectations, and roles for training resources supporting Area Access, channel management and trade teams to maximize business impact and field effectiveness

Summit & Strategic Initiative Follow-Through

• Coordinate follow-up planning and execution after Commercial, Medicare, and Medicaid Summits

• Track actions, decisions, and strategic commitments across therapeutic areas

• Support consistent implementation of Summit outputs and strategic initiatives across business units

• Help drive accountability and visibility for key cross-portfolio priorities

• Partner with training teams to translate Summit outputs, customer insights, and market access priorities into ongoing field education, planning resources, and capability-building activities

Education and Experience:

• Bachelor’s Degree required; MBA or Master’s Degree preferred

• Minimum of 5 years of experience in Market Access, Account Management, Sales Leadership, Commercial Operations, Strategic Planning, or a related commercial function

• Track record leading cross-functional initiatives from planning through execution

• Experience working effectively across matrixed organizations and influencing without direct authority

• Demonstrated project management, planning, and organizational effectiveness experience

Essential Skills and Competencies
Critical Success Factors

• Enable account teams to spend more time with customers and less time navigating internal processes

• Improve the consistency and quality of account planning across organizations

• Strengthen coordination between field teams and headquarters functions

• Drive accountability and follow-through on strategic priorities

• Build scalable tools, processes, and ways of working that enhance execution across Market Access

Core Competencies

• Strong communication and presentation skills, including interaction with senior leaders and cross-functional stakeholders

• Ability to simplify complex issues and translate strategy into actionable plans

• Exceptional planning, organization, and project management skills

• Proven ability to identify opportunities, solve problems, and drive execution in a dynamic environment

• Experience navigating matrix organizations and leading initiatives through influence rather than authority

• Strong collaboration and relationship-building skills across functions and organizational levels

• Sound judgment, business acumen, and ability to connect disparate issues into practical solutions

• Ability to manage multiple priorities simultaneously and deliver results under tight timelines

• High degree of professionalism, emotional intelligence, discretion, and organizational savvy

• Self-starter with intellectual curiosity, adaptability, and continuous improvement mindset

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