Associate HR Business Partner

About this role

<div class="content-intro"><p><strong>About Carrot: </strong></p> <p><a href="https://c212.net/c/link/?t=0&l=en&o=4420559-1&h=3535232987&u=https%3A%2F%2Fwww.carrotfertility.com%2F&a=Carrot+Fertility">Carrot</a> is the leading global fertility and family care platform, built on intelligent care orchestration: the right clinical guidance, at the right moment, in the context of each member’s life. More than a thousand multinational employers, health plans, and health systems trust Carrot to support millions of members across 195 countries – from pre-pregnancy through menopause and major life moments in between. Carrot's comprehensive clinical program delivers industry-leading cost savings for plan sponsors and award-winning experiences and improved outcomes for millions of people worldwide.<br><br>Carrot is widely regarded as a defining force in healthcare innovation as a recipient of several top-tier awards, including Fast Company's 'Most Innovative Companies' and CNBC's '100 Barrier Breaking Startups'. The company is regularly cited by leading global outlets — including The Economist, Bloomberg, The Wall Street Journal, NPR, ABC News, and Harvard Business Review — as a leading voice on digital health, the future of work, and family health. Learn more at <a href="http://get-carrot.com">get-carrot.com</a>.</p></div><p><strong>The Opportunity </strong><strong>🚀</strong></p> <p>Carrot is hiring an Associate HR Business Partner to provide operational, front-line HR support across all business units in close alignment with our Strategic HRBPs. As the primary point of contact for core HR intake and manager inquiries, you will manage a wide range of talent activities, including employee relations, performance management, manager coaching, and program execution.</p> <p>Serving as a key liaison with People Ops, you will drive daily resolution on people matters while using Strategic HRBPs as sounding boards and escalation points for higher-complexity issues.</p> <p>This role is built for a rising HR professional ready to scale their impact. By gaining exposure to all business units and learning directly from Strategic HRBPs & leaders, you will build the foundation needed to step into a full HRBP role within 1-2 years, complete with direct ownership of a dedicated business unit.</p> <p><strong>What You’ll Own </strong><strong>💼</strong></p> <p>In this role, you will:</p> <ul> <li>Serve as the primary HR intake point across all business units, addressing daily questions on HR policies, programs, and general people matters</li> <li>Coach managers on performance feedback, documentation, recognition, and routine team management conversations</li> <li>Support employee lifecycle activities, including onboarding, internal mobility, and exits, in partnership with HR Operations and Talent Acquisition</li> <li>Assist in triaging and documenting employee relations matters, escalating more complex issues to the HRBPs as appropriate</li> <li>Support managers in navigating attendance, conduct, and performance concerns while maintaining thorough, compliant documentation in partnership with People leadership and Legal</li> <li>Act as the primary bridge between business units and central People Ops to ensure seamless rollout and execution of core HR initiatives</li> <li>Drive support of company-wide people programs, including performance evaluations, calibrations, engagement surveys, and annual compensation reviews</li> <li>Use People data such as headcount, attrition, and engagement trends to support insights, action planning, and continuous process improvement</li> </ul> <p><strong>What Success Looks Like </strong><strong> 📈</strong></p> <p>In your first 12–18 months, you will have:</p> <ul> <li>Established yourself as the trusted first point of contact for manager and employee HR questions across all business units</li> <li>Independently resolved the majority of day-to-day people matters, with clear and consistent escalation of complex issues to Strategic HRBPs</li> <li>Built compliant, well-documented employee relations practices in partnership with People leadership and Legal</li> <li>Supported key people projects and programs</li> <li>Improved at least one core HR process using People data, measurably enhancing the manager and employee experience</li> </ul> <p><strong>About You </strong><strong>✨</strong></p> <p>You likely have:</p> <ul> <li>A Bachelor's degree or equivalent practical experience</li> <li>4+ years of HR experience, including supporting managers in an HR generalist or HRBP-support capacity</li> <li>Foundational knowledge of employee relations, performance management, coaching, and HR operations</li> <li>Strong relationship-building and communication skills</li> <li>High attention to detail and comfort working with HR systems and data</li> <li>Knowledge of U.S. employment laws</li> </ul> <p><strong>Nice to Have </strong><strong>⭐</strong></p> <p>While not required, we would be especially excited if you bring:</p> <ul> <li>Experience in a distributed or hybrid workforce</li> <li>Exposure to employee relations case support and documentation</li> <li>Familiarity with HR systems such as ADP, Lattice, Greenhouse, or similar…