Associate General Counsel, Privacy, Product & AI

About this role

ABOUT ABBY CARE: POWERING THE FUTURE OF CARE AT HOME FOR ALL OF AMERICA.

Abby Care is building the leading AI-native platform for family-led care. America is facing a growing care crisis. Millions more people need care at home than ever. Over 50 million family caregivers support loved ones without the tools, training, or recognition they deserve.

We believe families are the largest untapped caregiving workforce in America, and that technology can help them deliver better care while driving stronger outcomes and greater transparency across the healthcare system.

Abby Care combines clinical oversight with an AI-powered platform to train, enable, and support family caregivers in delivering high-quality care at home. Our platform helps health plans and government partners better understand, verify, and improve care in the home. We expand access to care, reduce reliance on higher-cost settings, and help ensure public dollars are spent effectively.

We are proud to partner with leading health plans, providers, and community organizations and are backed by top VCs. We envision a future where family-led care is a core part of the healthcare system. Abby Care is building that future.

Join us in solving one of the most important challenges of our time.

THE OPPORTUNITY:

As we expand our capacity to support more family caregivers at scale, we’re growing the teams that support this work. We're looking for a high-agency operator to join us as our Associate General Counsel, Privacy, Product & AI. Reporting to the General Counsel, you'll be the day-to-day owner of Abby Care’s privacy and AI governance programs in a high-tempo, rapidly evolving environment where the regulatory landscape shifts fast and ambiguity is the norm, not the exception.

Sitting at the intersection of strategy and execution, this is a senior, build-and-lead role. While our privacy program has a working foundation, our next phase—broader AI deployment, new state environments, and a denser vendor ecosystem—requires a senior lawyer who can set program strategy, run day-to-day operations, and serve as a true subject matter expert. You won't just be reviewing individual cases; you will own the AI governance program, scale our HIPAA Privacy program, and partner closely with the GC, Product, Engineering, Operations, and Clinical leadership to unlock safe, compliant growth. Alongside the GC, you will also brief the Executive team and Board on privacy and AI risk.

A true player-coach, you are equally comfortable setting high-level program strategy as you are rolling up your sleeves to handle daily reviews. Highly collaborative, you find energy working across diverse, cross-functional teams toward a common goal. If you are excited by the opportunity to build the playbook for AI and privacy at scale, all while transforming care at home for vulnerable populations, we’d love to hear from you!

This is a Full-Time Hybrid opportunity based in San Francisco or remote.

What you’ll work on:

- Own Abby Care's privacy program for both patient data and payor data — HIPAA compliance, state privacy and consumer health data law compliance, BAA program, data mapping and ROPA, privacy incident response, breach assessment and notification, and individual rights workflows, including its design, operation, measurement, and continuous improvement.

- Own Abby Care's AI governance program, the responsible AI policy suite, AI inventory, AI use case intake and review process, model risk classification, ongoing monitoring, and AI incident response, and evolve it as the regulatory and deployment landscape shifts.

- Own the AI use case review framework, risk tiering, and SLAs for internal generative and agentic AI tools and for AI-powered features in Abby Care's product, including chart update, documentation extraction, and clinical decision support. Exercise final legal sign-off and escalate enterprise-level risk decisions to the General Counsel.

- Set regulatory change management strategy across federal and state privacy, health data, and AI law. Translate horizon scanning into program and product decisions, not just memos.

- Own the BAA program end-to-end, including standard templates, fallback positions, vendor risk integration, and downstream subcontractor flow-downs.

- Lead privacy and data-use terms in payor relationships, including data use agreements, MCO and state Medicaid privacy and security requirements, and payor security diligence, so that Legal accelerates deals rather than gating them.

- Serve as the senior legal partner to Product, Engineering, Operations and Clinical teams on the privacy, AI, and product-regulatory implications of new and existing features, including patient-and caregiver-facing disclosures, consumer protection, and communications rules. Review PRDs, design documents, and model cards; sit in design reviews; influence the roadmap.

- Partner with Security and IT on HIPAA Security Rule compliance and the security certifications and attestations payors require (e.g., SOC 2, HITRUST).

- Lead privacy and AI incident response, including investigation, breach analysis, regulator and individual notification, and post-incident program remediation.

- Own the privacy and AI sections of the Board package and present privacy and AI risk to the Board of Directors or its designated committee.

- Manage outside privacy and AI counsel relationships, including scope, budget, and quality of work product.

- Hire, develop, and lead the privacy and AI team as it grows.

- Serve as Abby Care’s HIPAA Privacy Officer, and partner with the General Counsel and Compliance leadership on training and awareness programs, and the integration of privacy and AI controls into the broader compliance program.

What success looks like:

In your first six months, you have taken full operational ownership of the privacy and AI governance programs from the General Counsel. You have completed a program assessment, set the 12-month work…