Associate Director, Offering Management (Public Cloud)

About this role

Who We Are

At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world's leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people-Kyndryls-that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.

The Role

What you will do

• Own intake of emerging market, country, customer and field requirements; identify repeatable patterns and translate demand signals into portfolio priorities.

• Act as the Design Authority orchestrator, aligning sales, tech sales, delivery, partners, architecture and portfolio teams around market relevance, roadmap choices, ownership and investment needs.

• Shape Public Cloud strategy by identifying customer patterns, market shifts, whitespace, differentiation opportunities and capability gaps that should influence the roadmap.

• Create the initial offering POV and MVP definition, including scope, assumptions, dependencies, timeline, required capabilities, investment considerations and success measures.

• Assess portfolio fit and recommend whether demand is addressed through an existing offering, enhancement, reusable asset, partner capability or new initiative; build the supporting strategic and commercial rationale.

• Orchestrate a structured handoff for detailed offering development, collateral creation, launch readiness, enablement and cross-practice integration while preserving design intent.

• Stay engaged through pilots and early adoption; harvest customer, delivery and market learning into offering evolution, roadmap priorities and reusable IP.

• Use AI and Agentic AI to accelerate research, synthesis, pattern identification and decision support where appropriate

Your Future at Kyndryl

This role provides a unique opportunity to help shape the future of Kyndryl's Cloud portfolio. You will work at the intersection of market strategy, customer needs, hyper scaler innovation, Agentic AI and delivery, influencing which opportunities Kyndryl pursues and how they become differentiated, scalable offerings. You will deepen your expertise across cloud platforms and emerging technologies while gaining broad exposure to Kyndryl's global markets, partners, architecture, engineering and delivery ecosystem.

Who You Are

You are a strategic thinker and orchestrator who can turn ambiguous market and customer signals into clear priorities and executable offering concepts. You combine strong Public Cloud and managed-services knowledge, Agentic AI Proficiency to accelerate research, decision support and offering design while identifying opportunities to embed AI into differentiated customer solutions.

Who You Are

You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others

Required Skills and Experience

10+ years of experience across Public cloud or infrastructure platforms, with experience in one or more of the below

• Offering management/Portfolio/Product strategy/consulting/solution architecture/ Engineering

• Strong working knowledge/experience on at least one hyperscaler (Microsoft Azure, AWS or Google Cloud), with ability to operate across multi-cloud environments, and the strategic perspective to interpret how platform shifts affect Kyndryl's portfolio.

• Relevant Hyper scaler, AI / Agentic AI or architecture certifications.

• Ability to translate customer and market signals into portfolio priorities, concise executive POVs, MVP requirements, roadmap recommendations and decision-ready business rationale.

• Proven ability to orchestrate outcomes across Multiple stakeholders

• Strong understanding of cloud and managed-services operating models, including cloud adoption, migration/modernization, cloud-native platforms, operations, automation & Finops

• Commercial awareness of cloud consumption, licensing, marketplace motions, pricing hypotheses, investment needs and delivery feasibility.

• Agentic AI proficiency: hands-on use of AI assistants and agentic workflows for research, competitive analysis, requirement synthesis, scenario development, decision support and initial POV creation.

Preferred Skills and Experience

• Experience translating Public cloud roadmaps and partner capabilities into customer-relevant managed service or transformation patterns, including build / partner / integrate choices.

• Understanding of sovereignty, regulatory, security, data residency and disconnected/regulated cloud requirements.

• Experience engaging cloud architects, engineering leaders, AI specialists, partner teams, delivery teams and client technology executives.

Being You

Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handedly: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.

Being You

The "Kyn" in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and…