Associate Director, Medical Training & Medical Information

About this role

Company Profile:
At Verastem Oncology, we address urgent needs of patients living with cancers driven by RAS/MAPK pathway mutations, a key driver of tumor growth and treatment resistance. FDA approval of AVMAPKI FAKZYNJA CO-PACK delivered the first therapy for women living with recurrent KRAS-mutated low-grade serous ovarian cancer, a rare cancer with significant unmet need. We’ve launched this novel/novel combination therapy in the U.S. and are exploring pathways for Europe and Japan. We continue to advance our pipeline of drugs to help block cancer cell survival, inhibit tumor growth, and overcome treatment resistance. This is an exciting opportunity to shape the future of cancer care and make a meaningful impact in the lives of patients.
Position Summary
The Associate Director, Medical Training & Medical Information is a key member of the Medical Affairs organization and serves as the central point of contact for accurate, balanced, and compliant medical information to healthcare practitioners and other external stakeholders, as well as internal stakeholders. This role is has two key areas of responsibility: 1) support the design, delivery, and continuous refinement of scientific, disease state, product, and capabilities training strategies for Medical Affairs, with a particular focus on ensuring Field Medical colleagues have the knowledge, resources, and materials necessary to communicate accurate, balanced, and scientifically rigorous medical information; and 2) manage the day-to-day Medical Information operations, including responses to unsolicited medical information requests, content strategy, vendor oversight, and adverse event and product quality complaint intake and reporting.
The role will partner closely with Medical Affairs, Field Medical, Regulatory, Clinical Development, Safety/Pharmacovigilance, Commercial, Legal, Compliance, and other cross-functional teams to ensure medical information responses, field medical materials, and training content are accurate, compliant, timely, and aligned with approved product information.
This individual will serve as the subject matter expert and primary point person for therapeutic area and product-related medical information and will help establish a scalable Medical Information and Field Medical support infrastructure as the organization grows.
Key Responsibilities
Medical Training & Field Medical Enablement

• Support the development and implementation of learning and development strategies for Medical Affairs, with a focus on the Field Medical organization.

• Serve as a key Medical Affairs resource for training the Field Medical organization on Medical Information processes, disease state and product information, scientific content, and appropriate use of approved medical materials.

• Develop and deliver onboarding and ongoing training for MSLs and other Medical Affairs colleagues on product-related medical information, frequently asked questions, scientific data, and available medical resources.

• Partner with Medical Directors and Field Medical leadership to identify content or training needs based on evolving scientific data, field insights, medical information inquiries, and changes to product information.

• Develop and maintain training materials, resources, and core content used by Field Medical to support consistent and accurate communication of medical and scientific information, ensuring materials are scientifically accurate, balanced, appropriately referenced, and consistent with approved product information and Medical Affairs strategy.

• Support preparation for product launches, new data readouts, major congresses, publications, and other significant scientific milestones through appropriate Medical Affairs training.

• Manage external training vendors, speakers, and subject-matter experts, as appropriate.

Support documentation and tracking of required Medical Affairs training and completion, as applicable.

• Maintain awareness of emerging scientific data, publications, congress presentations, treatment guidelines, and other information relevant to the product and therapeutic area.
Medical Information

• Own and manage the Medical Information operations for the company's marketed product(s), serving as the primary point of contact for medical information requests.

• Ensure responses to unsolicited medical information requests are timely, accurate, balanced, and scientifically rigorous.

• Translate complex clinical and scientific data into clear, accurate, and compliant medical information materials for internal and external audiences.

• Lead the development, review, and maintenance of standardized medical information responses and resources for frequently received medical inquiries.

• Establish and maintain processes, workflows, systems support, and service standards for handling, documenting, and reporting medical information inquiries in alignment with company policies, applicable regulatory standards, and industry standards.

• Support vendor management, where applicable, for Medical Information services, content development, or technology platforms.

• Monitor trends in medical information requests to identify emerging questions, knowledge gaps, and opportunities to proactively develop new resources.

• Establish metrics and dashboards to monitor Medical Information activities and lead reporting to Medical Affairs leadership on insights and trends derived from medical information inquiries and field requests.

• Partner with Pharmacovigilance/Safety to ensure appropriate identification, documentation, and escalation of adverse events and other safety-related information.

• Maintain a comprehensive library of approved medical information resources and supporting scientific references.

• Support the medical information presence at scientific/medical congresses.

• Serve as the central Medical Affairs point person for product information and ensure consistent, accurate communication of approved medical…