Associate Coordinator, Ad Operations

About this role

Ad Operations – The Enablers of Precision

We are a 1,000-piece puzzle. Each of us is essential, interconnected, and intentionally designed. Together we create something powerful: media that matters, growth that lasts, and a culture we are proud to build.

At Attention Arc, we exist to restore intention to media. As part of our Ad Operations team, the Enablers of Precision, you'll help support the operational work that keeps campaigns running smoothly from planning through live airing. Working alongside Planning, Production, Media Operations, vendors, stations, and other partners, our team helps ensure every campaign is executed accurately, efficiently, and with the intention our clients expect. Every detail contributes to media that performs because it is thoughtfully planned, carefully executed, and continuously optimized.

As an Associate Coordinator, you'll begin your career in media operations by learning how campaigns move from strategy to execution. Through hands-on experience, mentorship, and collaboration, you'll build foundational expertise in campaign workflows, traffic management, vendor communication, and the systems that power successful media delivery. Every day is an opportunity to strengthen your skills, ask questions, and contribute to work that helps restore intention to media.

WHAT YOU'LL DO

As an Associate Coordinator, you'll work alongside experienced members of the Ad Operations team to support campaign execution while building the knowledge and confidence to take on greater responsibility over time.

Key Responsibilities

• Learn the fundamentals of traffic management, campaign setup, spot delivery, and dispatch workflows.

• Develop working knowledge of MediaPro, the LWD Traffic Portal, and vendor web portals used throughout the campaign lifecycle.

• Assist with traffic confirmations, spot delivery, proof of delivery (POD), and delivery confirmation reports (DCR).

• Help respond to traffic requests and spot requests while learning best practices for communicating with vendors, stations, and internal teams.

• Assist in gathering, organizing, and maintaining traffic instructions, campaign documentation, delivery requirements, and confirmations.

• Monitor shared inboxes and support the team in responding to incoming requests throughout the day.

• Work alongside experienced members of the Ad Operations team to support campaign launches, weekly traffic updates, quarterly traffic changes, and day-to-day traffic operations while building confidence and expertise.

• Collaborate with Planning, Production, Media Operations, and Account teams to understand how campaigns move through each stage of execution.

• Maintain organized records and documentation while developing strong attention to detail.

• Participate in departmental projects, process documentation, and team initiatives that improve organization and operational efficiency.

• Build foundational knowledge of industry terminology, media formats, dispatch requirements, and campaign workflows.

• Ask questions, seek feedback, and actively participate in learning opportunities that support your professional growth.

WHAT YOU'LL BRING

Experience & Technical Expertise

• 0 to 1 years of experience in advertising, media, marketing, communications, or a related field preferred, but not required.

• Strong organizational skills with the ability to manage multiple tasks and priorities.

• Exceptional attention to detail and commitment to accuracy.

• Comfortable learning new technology, systems, and workflows.

• Basic proficiency with Microsoft Office, particularly Outlook and Excel. Experience with MediaPro or media operations software is a plus, but not required.

Capabilities

• Strong written and verbal communication skills.

• Curiosity and a genuine desire to learn.

• Dependable with excellent organization and follow-through.

• Comfortable working collaboratively across multiple teams.

• Positive attitude and openness to coaching and feedback.

• Ability to adapt in a fast-paced, deadline-driven environment.

• Ability to prioritize work while maintaining accuracy and attention to detail.

WHO YOU ARE

At Attention Arc, how you work is just as important as what you deliver. Our core competencies define the skills and behaviors that drive strong performance and meaningful impact.

Credibility

You approach every task with curiosity and a willingness to learn. You take pride in producing accurate work, ask thoughtful questions, and continually build your knowledge and skills.

Clarity

You communicate openly, stay organized, and help keep work moving by sharing updates, asking for clarification when needed, and paying attention to details.

Connection

You enjoy working with others and contribute to a collaborative team environment. You're approachable, respectful,…