Assistant Store Manager (Sales & Service) - Regent Street

About this role

<div class="content-intro"><p><strong>WHY JOIN ALO?</strong></p> <p>Mindful movement. It’s at the core of why we do what we do at ALO—it’s our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That’s the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life.</p></div><p><strong>OVERVIEW</strong></p> <p><span data-contrast="auto">The Sales & Service Manager is a critical member of the store leadership team accountable for bringing ALO’s business and guest experience strategy to life in the store. This individual is passionate about business targets, sales, guest experience, and elevating talent to meet ALO’s guiding principles. This role’s north star is pointed at ensuring that guest experience in the store is exceptional. </span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></p> <p><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"><strong>RESPONSIBILITIES</strong></span></p> <p><span style="color: rgb(0, 0, 0);"><span data-contrast="auto">Sales & Service Leader</span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></span></p> <ul> <li style="color: rgb(0, 0, 0);" data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span style="color: rgb(0, 0, 0);" data-contrast="auto">Investigate and root cause sales opportunities, partnering with the General Manager to escalate process or system gaps</span></li> <li style="color: rgb(0, 0, 0);" data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span style="color: rgb(0, 0, 0);">Oversee the Sales & Service team to execute an exceptional guest experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps through feedback and coaching</span></li> <li style="color: rgb(0, 0, 0);" data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span style="color: rgb(0, 0, 0);">Continue to build the client relationship daily with our customers</span></li> <li style="color: rgb(0, 0, 0);" data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span style="color: rgb(0, 0, 0);">Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed</span></li> <li style="color: rgb(0, 0, 0);" data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span style="color: rgb(0, 0, 0);">Partner with the General Manager to build the Sales & Service strategy for the store and…