Application Support & Integration Engineer

About this role

We are looking for an Application Support & Integration Engineer to join our team and support telecom platforms, CPE management systems, and integrations with third-party applications.
The role combines telecom application support, system integration, API development, Linux/WebLogic administration, scripting, and network troubleshooting. The ideal candidate should have hands-on experience in a telecom or ISP environment, with a strong understanding of fixed broadband, FWA, CPE connectivity, and network integration.

Key Responsibilities

• Develop and support fixed broadband and FWA use cases related to CPEs managed through the HDM platform.

• Design and develop RESTful APIs based on technical documentation, including defining API inputs, outputs, and required integrations.

• Maintain and support the HDM (Home Device Management) system and ensure its availability and stability.

• Monitor and troubleshoot CPE connectivity, provisioning, and communication issues.

• Investigate and resolve missing or non-provisioned CPEs in coordination with Network and Security teams.

• Design and develop Splunk dashboards to monitor fixed CPE statistics, connectivity, and system performance.

• Develop and maintain integrations between the HDM platform and third-party systems to expose and consume HDM functionalities.

• Troubleshoot connectivity issues across fixed, mobile, and core network environments.

• Support application and middleware environments, including Oracle WebLogic.

• Develop scripts using Python, Bash, and PowerShell to automate operational and troubleshooting activities.

• Perform basic database administration and queries using Oracle, SQL Server, MySQL, or PostgreSQL.

• Test and troubleshoot APIs using tools such as Postman and Swagger.

• Work closely with Network, Security, Application, and other technical teams to resolve incidents and deliver new technical solutions.

• Participate in on-call support and production troubleshooting when required.

• Coordinate with vendors and third-party teams when required.
Requirements

• Bachelor's degree in Computer Science, Information Technology, Telecommunications, Engineering, or a related field.

• 2+ years of relevant experience in telecom, ISP, application support, system integration, or a similar environment.

• Strong experience with Linux administration, preferably Red Hat/CentOS.

• Good knowledge of Windows Server Administration.

• Hands-on experience with Oracle WebLogic administration.

• Good knowledge of RESTful APIs, JSON, and XML.

• Experience with API design and testing using Postman and Swagger.

• Ability to build and integrate APIs based on technical documentation.

• Good scripting skills using Python, Bash, and PowerShell.

• Knowledge of databases such as Oracle, SQL Server, MySQL, or PostgreSQL, including basic queries and backup/restore activities.

• Good understanding of IP networking, routing, firewalls, and VPNs.

• Experience troubleshooting network connectivity issues.

• Experience with Splunk dashboards and monitoring is a plus.

• Experience with HDM/CPE management platforms is highly preferred.
Benefits

• Hybrid working model

• Social and medical insurance

• Transportation Bus