Application Business Software Analyst

About this role

Overview
The responsibilities of this position include providing comprehensive support to business units and application developers for both vendor-provided and internally developed software solutions. This position requires the ability to work independently and collaboratively to analyze, design, and implement software that aligns with organizational objectives. Serving as a key liaison between business stakeholders, IT developers, and software vendors, this role ensures effective communication and successful delivery of technology solutions.
**This position may be filled as a Level I, II, III, or IV based on additional responsibilities and qualifications required.**
Responsibilities

• Work closely with business owners to assess system capabilities through research and fact-finding around applicable business system

• Coordinate functional requirements with business management and application developers to determine effective solutions

• Assist business owners with identification of technical problems and issues

• Work closely with application developers to create detailed specifications to ensure that the business enhancement will be satisfied in an accurate and timely manner

• Create accurate and complete test plans for application testing

• Work with end users to develop and execute their test cases

• Proactively seek opportunities for business improvements

• Develop in-depth knowledge of the business unit by regular interaction with business owners

• Provide project support and administrative functions

• Perform additional duties as assigned

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, Computer Engineering, Management/Business/Computer Information Systems, or Business Administration (with emphasis in IT, analytics or business systems), or equivalent work experience in a related IT field

• Minimum three (3) years of relevant experience as a business analyst with related experience with use cases and expected deliverables of technology-driven solutions or

• Minimum of two (2) years of end-user experience with the banking software application to be supported

• Technology project experience with knowledge of project plans and project management methodologies

• Familiar with conversion processes and methodologies

• Knowledge of application processes, design, construction, architecture and resulting business functionality

• Basic understanding of client/server, internet, intranet, and mainframe systems

• Ability to persuade and influence others on the best approach to take

• Analytical skills

• Effective oral and written communication skills

• Self-starter to proactively deliver high quality service to clients

• Ability to manage projects effectively to set objectives and prioritize multiple task

• Demonstrated ability to collaborate as a team player

• Banking experience perferred.

Additional qualifications required for Level II:

• Bachelor’s degree in Computer Science, Information Technology, Computer Engineering, Management/Business/Computer Information Systems, or Business Administration (with emphasis in IT, analytics or business systems), or equivalent work experience in a related IT field

• Minimum three (3) years of business software analyst experience

• Project management experience

• Conversion experience with bank data and system upgrades

• Understanding of application integration

• Understanding of database structures and database access methodologies

• High energy with a “take charge and “make it happen” attitude able to work with little supervision

• Proactive and goal-focused with the ability to work independently and achieve results

• Strong analytical skills that produce results

• Time management skills

• Strong oral and written communication skills

• Advanced knowledge of business requirements to be able to communicate effectively with business owners to identify needs

• Business units have confidence in your ability to suggest the correct approach for their needs

• Team player who shares knowledge

• Displays advanced knowledge of application processes, design, construction, architecture and their impact on business functionality

• Advanced banking experience preferred

Additional qualifications required for Level III:

• Bachelor’s degree in Computer Science, Information Technology, Computer Engineering, Management/Business/Computer Information Systems, or Business Administration (with emphasis in IT, analytics or business systems), or equivalent work experience in a related IT field

• Minimum seven (7) years of business software analyst experience

• Project management experience with strong leadership skills and the ability to estimate work time and deadlines

• Able to lead a conversion effort by working with both business and technical sides

• Comprehensive knowledge of application integration including how applications affect and depend on one another

• Demonstrated ability to manage database structures and access protocols to provide reliable data to users upon request

• Proactive and goal-focused with the ability to work independently and achieve results

• Advanced analytical skills that produce results especially in a time sensitive situation

• Advanced time management skills with the ability to work on multiple projects at the same time

• Excellent oral and written communication skills with the ability to provide information to management

• Subject matter expert of the application that allows advanced communication with the business owners and ability to identify their needs

• Multiple business units have complete confidence in your ability to suggest and implement the correct approach for their needs

• Team player who leads others to a common goal

• Displays advanced knowledge of application processes, design, construction, architecture and their impact on business functionality, with the ability to review code and files when necessary

• Over 7 years of banking experience…